Senior E-commerce Backend Operations Executive

1 day ago

Gurugram, India Lyxel&Flamingo (L&F) Full time

Designation – Sr Associate - Marketplace

Location – 1st Floor, Tower-A, UNITECH CYBER PARK, Durga Colony, Sector 39, Gurugram, Haryana

Days of working – 5 (Sat& Sun fixed off).

Role Overview:

We are looking for a detail-oriented and process-driven E-commerce Backend Operations Executive to manage backend operations across marketplaces like Amazon, Flipkart, and others. The ideal candidate should have 2–3 years of experience in product listing, catalog management, inventory updates, and platform coordination, with a strong understanding of backend systems and e-commerce workflows.

Key Responsibilities:

Product Listing & Catalog Management:

  • Create and manage product listings on Amazon, Flipkart, and other platforms.
  • Perform bulk uploads and partial updates using platform-specific templates (bulk sheets, flat files, etc.).
  • Ensure accuracy of product titles, descriptions, feature bullets, images, and pricing.
  • Set up product variations (parent-child) and maintain correct category mapping.

Backend Operations & Platform Handling:

  • Manage platform dashboards and seller panels for inventory, pricing, and stock updates.
  • Conduct regular catalog audits to fix listing errors, suppressed SKUs, or data mismatches.
  • Raise and track Retail Contributions (RCs), Case IDs, and escalate platform issues when needed.

Inventory & Content Coordination:

  • Monitor stock levels, pricing hygiene, and inventory movement across channels.
  • Coordinate with internal teams to collect content, images, and product data for listing readiness.
  • Maintain master catalog sheets with real-time SKU/ASIN mapping and listing status.

Operational Oversight:

  • Oversee day-to-day marketplace operations, ensuring timely uploads, updates, and data hygiene.
  • Ensure all listings comply with platform guidelines and are optimized for search and conversions.
  • Collaborate with account managers and content/design teams to ensure smooth product launches.

Key Skills & Requirements:

  • 2–3 years of hands-on experience in e-commerce backend operations.
  • Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, or similar platforms.
  • Proficient in handling bulk upload templates, partial updates, inventory, and content files.
  • Good understanding of product variation setup, catalog structure, and platform taxonomy.
  • Ability to troubleshoot upload errors, suppressed listings, and other backend issues.
  • Advanced Excel skills (VLOOKUP, Pivot Tables, Data Cleanup) are a must.
  • Excellent attention to detail, ownership of tasks, and ability to manage multiple accounts simultaneously.

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