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Medical superintendent

4 weeks ago

Bengaluru, Karnataka, India Narayana Health (NH) Full time
Job Description

Key Responsibilities:

1. Medical Administration & Operations:

- Oversee all clinical operations across departments including OPD, IPD, emergency, ICU, and OT.
- Ensure smooth coordination between medical, nursing, paramedical, and administrative teams.
- Supervise the duty rosters, schedules, and availability of consultants and resident doctors.
- Monitor medical service delivery to ensure timely, ethical, and patient-friendly care.

2. Quality & Compliance:

- Ensure compliance with healthcare regulations, statutory requirements, and medical ethics.
- Oversee adherence to clinical protocols, SOPs, infection control, and patient safety guidelines.
- Coordinate audits and inspections for NABH, JCI, ISO, or other accreditation bodies.
- Review and act on patient feedback, incident reports, and medico-legal cases.

3. Staff Management & Development:

- Lead recruitment, appraisal, training, and discipline of medical staff in coordination with HR.
- Foster continuous medical education (CME), workshops, and academic discussions.
- Mentor junior doctors and encourage a culture of teamwork and professional development.

4. Strategic Planning & Hospital Growth:

- Assist hospital leadership in strategic planning, service expansion, and policy formation.
- Recommend infrastructure improvements, procurement of medical equipment, and resource optimization.
- Support digital health initiatives, EMR implementation, and telemedicine strategies.

5. Liaison & Coordination:

- Serve as the primary liaison between the hospital management and clinical staff.
- Represent the hospital in external forums, health departments, or medical associations.
- Handle interactions with insurance companies, government bodies, and public health authorities.

Qualifications and Experience:

- Educational Qualification:
- MBBS (mandatory) with MD/MS (preferred) from a recognized university
- MHA (Master of Hospital Administration) / MBA in Healthcare (desirable but not mandatory)
- Experience:
- Minimum 1015 years of experience in clinical practice and hospital administration
- Prior experience in a leadership role in a NABH/JCI-accredited hospital is preferred
- Licensure:
- Valid registration with State/National Medical Council

Key Skills and Competencies:

- Strong leadership and organizational skills
- In-depth understanding of hospital workflows, healthcare policies, and medical laws
- Proficient in crisis management, resource allocation, and interdepartmental coordination
- Effective communicator with excellent interpersonal and negotiation skills
- Ability to drive quality initiatives, staff motivation, and institutional discipline
- Technologically savvy with working knowledge of EMR, HIS, and hospital ERP systems

Desirable Attributes:

- Experience in handling hospital emergencies and disaster preparedness
- Active involvement in accreditation processes, hospital audits, or medical boards
- Academic contributions in the form of teaching, research, or publications
- Membership in professional bodies like IMA, AHPI, FICCI Health Services, etc.
- Familiarity with public-private partnerships or CSR-linked healthcare programs