Crm (customer Relationship Manager)

4 weeks ago


Cannanore KL IN RJ Atlas Jewellery Full time

we are hiring for those who are responsible for building and maintaining strong relationships with customers to enhance satisfaction loyalty and retention The role involves understanding customer needs ensuring high-quality service resolving issues efficiently and developing strategies to improve the overall customer experience and brand trust Key Responsibilities Develop and maintain long-term relationships with key customers and clients Understand customer needs and requirements to provide tailored solutions Handle customer inquiries complaints and feedback promptly and professionally Monitor and analyze customer data using CRM software to improve engagement Identify opportunities to upsell or cross-sell products and services Implement strategies to improve customer retention and loyalty programs Prepare regular reports on customer feedback satisfaction level realtionship health Job Types Full-time Permanent Fresher Pay 12 000 00 - 17 000 00 per month Work Location In person



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