Account / Customer Development Manager (FMCG) [Urgent]

1 day ago


Hyderabad, India On The Rocks Full time

#Hiring Alert Account / Customer Development Manager (FMCG) Location: Hyderabad, India (Working with UK timings) Salary: ₹6 – ₹10 LPA Experience: 6–10 years in Account Management or Key Accounts Sales Preferred Background: FMCG / Food / Retail / Supply Chain Qualification: MBA (preferred) About ON THE ROCKS OTR Direct is a leading UK-based logistics and distribution company, connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a seasoned Account / Customer Development Manager to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction. Purpose of the Role The Account / Customer Development Manager will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries. Key Responsibilities - Own & Grow Key Accounts: Manage strategic UK accounts from onboarding to delivery and aftersales. - Drive Commercial Excellence: Negotiate and implement commercial agreements that deliver profitability and sustainable growth. - Expand Product Portfolio: Identify opportunities to introduce new SKUs and categories within existing customer bases. - Lead NPDs: Coordinate New Product Development and range expansion from concept to launch. - Build Client Relationships: Foster trust-based partnerships through proactive communication and reliable execution. - Operational Leadership: Oversee order flow, logistics coordination, delivery schedules, and payment cycles. - Business Insights: Track sales data, forecast trends, and prepare performance reports for leadership. Who You Are - 7–10 years of experience in a similar role, preferably within FMCG / Food / Retail / Supply Chain industries - Proven track record in Key Account Management or Customer Development - Excellent commercial, negotiation, and stakeholder management skills - Strong analytical and problem-solving mindset with attention to detail - Demonstrated ability to manage end-to-end account operations - Experience working with or managing UK / European clients is a strong advantage - Self-motivated, proactive, and comfortable working in UK business hours - MBA (Marketing preferred) Why Join Us - Work directly with UK-based brands and retailers - Be part of a fast-growing international FMCG business shaping the future of distribution - Enjoy autonomy, ownership, and opportunities to innovate - Competitive salary package – ₹6 to ₹10 LPA - Collaborative, growth-oriented culture with exposure to global operations How to Apply Apply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role. Learn more about us: www.otrdirect.co.uk



  • Hyderabad, India On The Rocks Full time

    #Hiring Alert!!!! Account / Customer Development Manager (FMCG) Location: Hyderabad, India (Working with UK timings)  Salary: ₹6 – ₹10 LPA   Experience: 6–10 years in Account Management or Key Accounts Sales  Preferred Background: FMCG / Food / Retail / Supply Chain  Qualification: MBA (preferred)About ON THE ROCKS OTR Direct is a...


  • Hyderabad, India On The Rocks Full time

    #Hiring Alert!!!! Account / Customer Development Manager (FMCG)Location: Hyderabad, India (Working with UK timings)Salary: ₹6 – ₹10 LPAExperience: 6–10 years in Account Management or Key Accounts SalesPreferred Background: FMCG / Food / Retail / Supply ChainQualification: MBA (preferred)About ON THE ROCKSOTR Direct is a leading UK-based logistics and...


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