Account / Customer Development Manager (FMCG)

4 days ago


Hyderabad, India On The Rocks Full time

#Hiring Alert Account / Customer Development Manager (FMCG)Location:  Hyderabad, India (Working with UK timings)Salary:  ₹6 – ₹10 LPAExperience:  6–10 years in Account Management or Key Accounts SalesPreferred Background:  FMCG / Food / Retail / Supply ChainQualification:  MBA (preferred)About ON THE ROCKSOTR Direct  is a leading  UK-based logistics and distribution company , connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a  seasoned Account / Customer Development Manager  to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.Purpose of the RoleThe  Account / Customer Development Manager  will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.Key ResponsibilitiesOwn & Grow Key Accounts:  Manage strategic UK accounts from onboarding to delivery and aftersales.Drive Commercial Excellence:  Negotiate and implement commercial agreements that deliver profitability and sustainable growth.Expand Product Portfolio:  Identify opportunities to introduce new SKUs and categories within existing customer bases.Lead NPDs:  Coordinate New Product Development and range expansion from concept to launch.Build Client Relationships:  Foster trust-based partnerships through proactive communication and reliable execution.Operational Leadership:  Oversee order flow, logistics coordination, delivery schedules, and payment cycles.Business Insights:  Track sales data, forecast trends, and prepare performance reports for leadership.Who You Are7–10 years of experience in a similar role, preferably within  FMCG / Food / Retail / Supply Chain  industriesProven track record in  Key Account Management  or  Customer DevelopmentExcellent  commercial, negotiation, and stakeholder management  skillsStrong analytical and problem-solving mindset with attention to detailDemonstrated ability to manage end-to-end account operationsExperience working with or managing  UK / European clients  is a strong advantageSelf-motivated, proactive, and comfortable working in  UK business hoursMBA (Marketing preferred)Why Join UsWork directly with  UK-based brands and retailersBe part of a  fast-growing international FMCG business  shaping the future of distributionEnjoy  autonomy, ownership, and opportunities to innovateCompetitive salary package –  ₹6 to ₹10 LPACollaborative, growth-oriented culture with exposure to  global operationsHow to ApplyApply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.Learn more about us: 



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