
Customer Service
4 weeks ago
Key Responsibilities
- Customer Communication: Communicate and interpret customers needs by delivering professional, courteous, and quality service via multiple channels (phone, email, chat, etc.).
- Confidentiality Accuracy: Ensure the accuracy and confidentiality of all customer-related information, including account details, credit card information, billing details, and customer identification.
- Adherence to Policies: Adhere to account-specific standard procedures, guidelines, and policies regarding customer interaction and communication.
- Key Performance Indicators (KPIs): Meet or exceed client-defined KPIs, which may include attendance and adherence, quality assurance (QA), productivity, call handling time, and customer satisfaction (CSAT).
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Customer Service Associate
2 weeks ago
Siliguri, West Bengal, India The Max Properties Full time ₹ 10,000 - ₹ 1,50,000 per yearWe are hiring 10 Service Associates to join our team at PVR INOX. If you are energetic, customer-friendly, and passionate about delivering great guest experiences, this role is for youKey ResponsibilitiesWelcome and assist guests at Box Office, Concessions, and Audi floors.Handle ticketing, food & beverage sales, and cash transactions accurately.Ensure...
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Siliguri, West Bengal, India Fusion CX Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAre you looking for exciting Customer Service Associate or Customer Service Representative jobs in Siliguri?Do you want to start or grow your career with a dynamic company that values growth and innovation? Join us as a customer service representative in Fusion CX Siliguri and cater to the customers of a leading E-commerce platform. Fusion CX, a leading...
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Car Service advisor
2 weeks ago
Siliguri, West Bengal, India GoMechanic Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionGoMechanic is a technology-integrated company focused on making car servicing affordable, hassle-free, and easy for everyone. We lead the way with tech-based solutions that have transformed the unorganized auto-servicing industry. Our network comprises over 1,000 workshops across 150+ cities in India, ensuring comprehensive car care. As a...
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Customer Care Executive
2 weeks ago
Siliguri, West Bengal, India Omnious Cyber Securities Full time ₹ 6,00,000 - ₹ 8,00,000 per yearJob Summary:We are seeking a highly skilled and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing exceptional support to our clients, resolving their queries, and ensuring their satisfaction with our services.Key Responsibilities:- Respond to customer inquiries via phone,...
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Guest Service Supervisor
2 weeks ago
Siliguri, West Bengal, India Sarovar Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionEstablished in 1994, Sarovar Hotels and Resorts is one of India's leading hotel chains, offering mid-market to upscale accommodations across various business and leisure destinations. With a portfolio of 140 hotels in 85 locations across India, Nepal, and Africa, Sarovar Hotels caters to various segments through brands like Sarovar...
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Technical Services Manager
1 week ago
Siliguri, West Bengal, India Dalmia Bharat Group Full time ₹ 10,00,000 - ₹ 12,00,000 per yearAsst. Manager - Technical Services Manager - Institutional SalesCandidates from RMC / Concrete / Admixtures / Construction Chemicals are preferred.Location - SiliguriCTC - INR 10 LPAEducation - Diploma / BE / B.Tech - CivilJob DescriptionEmpanelment and Specification inclusion of product in Govt Organisation, PMC and Design ArchitectsRelationship building...
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Travel Consultant
4 days ago
Siliguri, West Bengal, India Siliguri Car Service Full time ₹ 1,44,000 - ₹ 1,92,000 per yearJob Description:We are looking for a female travel consultant who will handle customer inquiries, prepare customized tour packages, manage bookings, and assist clients with travel planning.⸻Key Responsibilities:Interact with customers via phone, email.Prepare and sell domestic & international tour packagesHandle hotel, transportMaintain good relationships...
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Field Executive- Service
2 weeks ago
Siliguri, West Bengal, India OTIS Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDate Posted: Country:IndiaLocation:Ground Floor (G6), MLA House, Sevoke Road, Ward No-41, Siliguri, Jalpaiguri , West Bengal1) Regular maintenance of Equipment.2) Prompt action on the callbacks./ Troubleshooting.3) Comply with FPA and EH&S standards.4) Reducing the number of call back in the given area.5) Monitor equipment and repair schedule6) Build...
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Customer Support Executive
20 hours ago
Siliguri, West Bengal, India Globolosys Fashion Pvt Ltd. Full time ₹ 1,50,000 - ₹ 2,50,000 per yearUrgent Opening for Customer Support Executive :Location : Quantum Business Park,Matigara, SiliguriQualification : Any Undergraduate / Graduate / Bachelors Degree in Business, MarketingSkills: Excellent in Oral and written communication (Mandatory)Experience : Freshers with excellent communication.Role : As a Customer Support Executive, you will be...
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Technical Services Manager
1 week ago
Siliguri, West Bengal, India Dalmia Cement Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCandidates from RMC / Concrete / Admixtures / Construction Chemicals are preferred.Job DescriptionEmpanelment and Specification inclusion of product in Govt Organisation, PMC and Design ArchitectsRelationship building with Govt Organisation, PMC and Design ArchitectsTo create Project Prospect bandwidth/Pipeline for various Infrastructure and Building...