Customer Care Executive

4 weeks ago


Jamshedpur JH IN Innotech Global Full time

Role Customer Support Executive Job Type FULL TIME Shift Timings Night Shift US Process - Inbond Working Days Monday to Saturday Work Mode Work from Office Handle customer data responsibly and professionally ensuring confidentiality and accuracy Must have excellent communication skills Manage inbound customer calls emails and chats with efficiency and courtesy Provide precise and reliable information to customers regarding bookings cancellations refunds and general inquiries Resolve customer queries in a timely and effective manner while maintaining high service quality standards Escalate complex issues to the concerned department when required Maintain a customer-first approach ensuring satisfaction and positive experience in every interaction Adhere to company policies quality standards and performance metrics Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Experience Call center 1 year Preferred BPO 1 year Preferred International voice process 1 year Preferred Language English Required Work Location In person Speak with the employer 91 8800531431



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