Management Information System Executive

1 week ago

India Jabalpur CEDAR DECOR PVT. LTD. Full time

Job Description

Position: Executive B2B Business Development & Loyalty Initiatives

Location: Ahmedabad - HO

Department: Marketing

Key Responsibilities:

1. IndiaMART B2B Leads Management

- Monitor, track, and manage incoming leads generated via IndiaMART platform.
- Respond promptly to customer inquiries and share relevant product information.
- Coordinate with the sales team to ensure timely lead follow-ups and closures.
- Maintain proper records of leads, conversations, and conversions in CRM/Excel.
- Analyze lead data to improve response time, conversion ratio, and customer satisfaction.
- Regularly update and optimize IndiaMART product listings, catalog, and company profile.

2. Durian Bandhan Loyalty Program (Carpenters)

- Manage onboarding of carpenters and channel partners onto the Durian Bandhan app.
- Track carpenter points, redemptions, and rewards distribution in line with program
- guidelines.
- Address carpenter queries regarding the app, rewards, and points status.
- Coordinate with the marketing and IT teams for smooth functioning and app improvements.
- Plan and execute carpenter engagement initiatives to increase program adoption and
- loyalty.
- Generate reports on carpenter participation, redemption trends, and ROI of the program.

Skills & Competencies Required:

- Strong communication and interpersonal skills.
- Good knowledge of B2B platforms (IndiaMART experience preferred).
- Basic understanding of CRM tools, MS Excel, and digital platforms.
- Ability to multitask, prioritize, and work with deadlines.
- Problem-solving attitude with customer service orientation.
- Team coordination and follow-up skills.

Qualifications & Experience:

- Graduate in Business Administration / Marketing / Commerce or related field.
- 13 years of experience in lead management, B2B platforms, or loyalty programs.
- Experience in the building material/interior products industry will be an added advantage.

To Apply:

Email your updated resume to [[Confidential Information]]

Subject Line: Application for Executive B2B Business Development & Loyalty Initiatives

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