Management information system executive

7 days ago


Jabalpur, India CEDAR DECOR PVT. LTD. Full time

Position: Executive – B2 B Business Development & Loyalty Initiatives Location: Ahmedabad - HO Department: Marketing Key Responsibilities: 1. India MART B2 B Leads Management Monitor, track, and manage incoming leads generated via India MART platform. Respond promptly to customer inquiries and share relevant product information. Coordinate with the sales team to ensure timely lead follow-ups and closures. Maintain proper records of leads, conversations, and conversions in CRM/Excel. Analyze lead data to improve response time, conversion ratio, and customer satisfaction. Regularly update and optimize India MART product listings, catalog, and company profile. 2. Durian Bandhan Loyalty Program (Carpenters) Manage onboarding of carpenters and channel partners onto the Durian Bandhan app. Track carpenter points, redemptions, and rewards distribution in line with program guidelines. Address carpenter queries regarding the app, rewards, and points status. Coordinate with the marketing and IT teams for smooth functioning and app improvements. Plan and execute carpenter engagement initiatives to increase program adoption and loyalty. Generate reports on carpenter participation, redemption trends, and ROI of the program. Skills & Competencies Required: Strong communication and interpersonal skills. Good knowledge of B2 B platforms (India MART experience preferred). Basic understanding of CRM tools, MS Excel, and digital platforms. Ability to multitask, prioritize, and work with deadlines. Problem-solving attitude with customer service orientation. Team coordination and follow-up skills. Qualifications & Experience: Graduate in Business Administration / Marketing / Commerce or related field. 1–3 years of experience in lead management, B2 B platforms, or loyalty programs. Experience in the building material/interior products industry will be an added advantage. To Apply: Email your updated resume to ( ) Subject Line: Application for Executive – B2 B Business Development & Loyalty Initiatives



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