Sales Administrator – CRM

5 days ago

Delhi, India Centrilogic Full time

Sales Administrator – CRM & Sales Operations About the Company Centrilogic is a premier global provider of multi-cloud management, cloud-native application development solutions, data, and strategic end-to-end digital transformation services. Headquartered in Canada with regional headquarters in the US and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide. Position Summary We are seeking a detail-oriented and highly reliable Sales Administrator (Offshore) to support our Sales and Sales Operations teams with data entry, CRM updates, reporting, quote processing, and workflow automation. The ideal candidate has a strong understanding of sales systems, excellent organizational skills, and the ability to work independently while aligning with our North American teams. Key Responsibilities - Maintain and update CRM records (Salesforce) to ensure data accuracy for accounts, contacts, opportunities, and activities. - Create, edit, and track quotes, proposals, and order forms in CPQ based on direction from Inside or Field Sales teams. - Assist with renewal tracking and contract lifecycle management. - Prepare weekly sales reports, pipeline summaries, and activity dashboards for leadership. - Support campaign execution by cleaning and segmenting prospect/customer data lists. - Monitor and manage shared sales inboxes for lead routing, meeting scheduling, or customer inquiries. - Identify opportunities for sales process automation and assist in implementation (e.g., workflows, templates). - Collaborate with IT or RevOps to document and improve sales tech stack usage and workflows. - Work within North American time zone overlaps (e.g., 6:00 am – 2:00 pm EST preferred). Qualifications - 2–4 years of experience in sales administration, CRM operations, or a similar support role for North American or European clients. - Proficient in Salesforce, SalesLoft, or other CRM platforms. - Strong Excel skills for reporting and data manipulation. - Familiarity with quoting tools, DocuSign, or CPQ platforms is a plus. - Strong English communication skills (written and verbal). - Self-motivated, highly organized, and comfortable working remotely. - Experience with task management or collaboration tools (MS Teams). Preferred Skills - Experience supporting an MSP, IT services company, or technology reseller. - Exposure to workflow tools (Zapier, Power Automate, or similar). - Ability to document SOPs and create playbooks for repetitive tasks.

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