Assistant Facilities Manager, Soft Services

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward What this job involves As an Assistant Facilities Manager specializing in Soft Services at JLL you ll be the guardian of workplace comfort and operational excellence for our clients Working within our Account Management - Work Dynamics team you ll oversee critical front-of-house operations including mailroom reception and housekeeping services while ensuring exceptional standards throughout the facility Your role combines hands-on daily inspections with strategic oversight of vendors and service quality This position offers the opportunity to directly impact workplace experience for clients and visitors implement process improvements and develop your leadership skills in facilities management while contributing to JLL s reputation for creating safe productive and welcoming environments What your day-to-day will look like Conduct daily inspections of front office and lobby areas to identify and address any issues that could impact facility appearance or functionality Plan and execute all necessary preparations for client meetings conferences and VIP visits to ensure seamless experiences Oversee mailroom front office and housekeeping operations maintaining high standards across all soft services Review vendor services and coordinate with service providers to resolve any issues promptly and effectively Implement safety protocols and procedures to create a secure work environment for employees and visitors Provide creative input and recommendations to improve facility operations and service delivery Collaborate with the broader facilities team to ensure integrated management of all building services Required Qualifications Bachelor s degree in any discipline 5-7 years of experience in facilities management or related field Strong understanding of soft services operations including reception mail services and housekeeping Excellent team leadership skills with ability to motivate staff and set clear expectations Proven problem-solving abilities with quick decision-making capabilities Strong communication skills to interact effectively with clients vendors and team members Commitment to maintaining high standards of safety and service quality Preferred Qualifications Tertiary qualifications in hotel management building management or business Experience managing vendor relationships and service level agreements Knowledge of health and safety regulations related to facility operations Background in customer service or hospitality industries Familiarity with workplace experience concepts and best practices Project management skills for coordinating special events and initiatives Experience with continuous improvement methodologies Location Onsite At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees We choose to take the more inspiring innovative and optimistic path on our journey toward success What sets JLL apart is our culture of collaboration locally and across the globe which allows us to create transformative solutions for the real estate industry We support each other s wellbeing and champion inclusivity and belonging across teams JLL is an Equal Opportunity Employer committed to diversity and inclusion Location On-site -Bengaluru KA Scheduled Weekly Hours 48 Job Tags GREF If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL