It Support Engineer

4 weeks ago

Bengaluru, Karnataka, India Assystem Full time

Company Description Assystem Stup is a full-service project delivery consultancy company offering master planning comprehensive building design engineering and project management services We serve many clients in decarbonised energy transportation cities territories buildings and commercial institutional recreational and manufacturing facility infrastructures As part of Assystem Group we combine strong expertise in engineering project management and digitalisation to serve our clients worldwide We are looking for a Desktop Support Engineer to provide technical assistance to our internal clients You will be involved in installing upgrading and troubleshooting hardware and software systems If you re computer-savvy and enjoy supporting end users we d like to meet you To succeed in this role you should have a problem-solving attitude along with the ability to give clear technical instructions You should also be familiar with remote troubleshooting techniques Ultimately you will ensure prompt and accurate customer service and increase client satisfaction Qualifications Proven work experience as a Desktop Support Engineer echnical Support Engineer or similar role Hands-on experience with Windows Linux Mac OS environments Working knowledge of office automation products and computer peripherals like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Graduate with IT Training and Certifications in Hardware and Networking Min 3-4 years of experience in similar role Additional Information Address user tickets regarding hardware software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals We are committed to equal treatment of candidates and promote as well as foster all forms of diversity within our company We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions Skills talent and our people s ability to dare are the only things that matter Bring your unique contributions and help us shape the future

  • IT Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Apex It Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and...

  • MSP Production Support Engineer

    6 days ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    We are seeking a dedicatedMSP Production Support Engineerto join our team. This role involves ensuring the stability, performance, and continuous availability of Managed Services Platform (MSP) applications and production systems.Roles & Responsibilities:Provide end-to-end production support for MSP applications, ensuring uptime and system stability.Monitor,...

  • SWIFT Gateway Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

    Job Title : SWIFT Gateway Support EngineerExperience : 48 Years (with strong background in SWIFT gateway operations, troubleshooting, and integrations)Job Description : We are seeking a skilled SWIFT Gateway Support Engineer to provide technical support, incident management, and integration troubleshooting for SWIFT gateway software and related...

  • Senior L2 Support Engineer – Cloud

    1 week ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Senior L2 Support Engineer – Cloud & Server InfrastructureLocation:Bangalore | Experience:8–10YearsWe're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration.What You'll Do:L2 support for AWS cloud & multi-OS environments .Troubleshoot &...

  • SM/OM/AM Support

    2 weeks ago

    Bengaluru, Karnataka, India IT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location : Bangalore. Experience : 5-8 years. Job Description : We are looking for Support and Maintenance Engineers with expertise in ITSM, ITOM, and ITAM to provide technical support, troubleshoot issues, and maintain IT service management platforms. Key Responsibilities :Provide L2/L3 support for ITSM/ITOM/ITAM tools. Troubleshoot and resolve incidents,...

  • Cloud Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Tek Support Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Cloud EngineerExperience Required:10+ YearsLocation:RemotePosition Overview:We are seeking a highly experienced Cloud Engineer Trainer with over a decade of expertise in designing, implementing, and optimizing cloud infrastructure. The role requires strong proficiency in cloud platforms, automation, security, and scalability, with the ability to...

  • Senior AWS L2 Support Engineer – Cloud

    2 days ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: L2 Support Engineer – Cloud & Server InfrastructureLocation:Bangalore |Experience:12+We're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration.What You'll Do:L2 support for AWS cloud & multi-OS environments .Troubleshoot & manage EC2, RDS,...

  • FIS Quantum/Echos Production Support Service Engineer

    2 weeks ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role Overview:We are seeking an experiencedFIS Quantum/Echos Production Support Service Engineerto provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs.Key Responsibilities:Financial Systems SupportProvide complete support for FIS Quantum and Echos...

  • Video Conference Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Eilglobal It Solutions And Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview We are looking for AV/Collaboration Engineer with 5+ years of experience in Polycom technologies to support a large-scale Microsoft Teams native implementation project across 61 meeting rooms in office in Bangalore. The role involves assessing existing standalone Polycom environments and leading the transition to Teams Rooms with native...

  • Technical Support Engineer L2

    2 weeks ago

    Bengaluru, Karnataka, India Total IT Global Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Total IT Global , a leading IT Infrastructure services provider is hiring, please find below the Job description as well as the company's details for your reference.ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of...