FIS Quantum/Echos Production Support Service Engineer

3 days ago

Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

Role Overview:

We are seeking an experienced
FIS Quantum/Echos Production Support Service Engineer
to provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs.

Key Responsibilities:

Financial Systems Support

  • Provide complete support for FIS Quantum and Echos treasury systems.
  • Maintain static data integrity and troubleshoot Enterprise Workflow Framework (EWF).
  • Resolve interface issues with bank statements, cashflows, and Cash Xplorer functionality.
  • Support treasury processes like In-House Banking, cash forecasting, and intercompany settlements.
  • Manage, prioritize, and resolve support tickets with timely solutions.
  • Document resolution steps and maintain a knowledge base.
  • Assist with system upgrades, patches, and performance monitoring.

Technical Operations

  • Utilize Oracle/SQL Server expertise for database maintenance and performance.
  • Create and optimize SQL queries for reporting and data extraction.
  • Work with Golden Gate and data pipeline technologies for system integrations.
  • Support integration between FIS systems and Oracle Fusion AGIS/GL modules.

Governance & Compliance

  • Maintain SOPs, process documentation, and impact assessments.
  • Conduct regression testing for quarterly updates.
  • Ensure SOX compliance and financial data accuracy.
  • Participate in change management to minimize operational disruptions.

Required Skills & Qualifications

  • 5+ years' hands-on experience with FIS Quantum and Echos systems.
  • Strong Oracle/SQL Server skills, including SQL query authoring.
  • Proficiency in static data maintenance, EWF troubleshooting, and Cash Xplorer configuration.
  • Knowledge of treasury processes (IHB, cash forecasting, intercompany settlements).
  • Familiarity with bank statement interfaces and data pipelines.
  • Understanding of SOX compliance for financial systems.
  • Experience with FIS support tools and ticketing systems.

Preferred Skills

  • Experience with Golden Gate technology.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced, dynamic environment.

Location:
Bangalore, India (Onsite)

Shift:
General shift

Salary:
As per market standards (Negotiable)

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