Executive ( Admission and Examination Reservations)

4 days ago

Mumbai, India Gentoro People Consulting Full time

Job Description

We are looking for a confident, energetic, and result-oriented individual to join our team as an Admissions and Student Support Executive. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for engaging with students and professionals.

Key Skills and Attributes:

- Excellent written and oral communication skills.
- Ability to handle queries from students and working professionals.
- Confident, energetic, and passionate about meeting targets and driving conversions.
- Positive attitude with problem-solving abilities and strong listening skills.
- Soft-spoken with a pleasing personality.

Essential Duties and Responsibilities:

Counseling and Engagement:

- Handle inbound and outbound inquiries efficiently.
- Counsel students and professionals about IRM examinations and enterprise risk management.
- Provide accurate and passionate information about the Institute to inspire confidence in the program.
- Interact with clients through workshops and group sessions.

Admissions Support:

- Manage admission inquiries and ensure the admission process is seamless, including explaining procedures, curriculum, and fee structures.
- Guide students through the fees structure and admission procedures, ensuring all documentation is completed.
- Follow up with students to meet enrollment deadlines.

Communication and Coordination:

- Handle general inquiries and provide detailed information about the IRM curriculum.
- Effectively communicate over emails and phone calls.
- Strategize and analyze market trends to support business development initiatives.
- Collaborate with the marketing department to promote programs effectively.

Administrative and CRM Management:

- Maintain and update the CRM software, ensuring all inquiries and follow-ups are logged accurately.
- Prepare MIS reports related to inquiries and provide regular feedback to the department head.
- Learn to multitask, prioritize tasks, and meet targets set by the Head of Department.

Qualifications and Experience:

- Prior experience in admissions, counseling, or student support is preferred.
- Proficiency in CRM software and Microsoft Office tools.
- Strong organizational and time-management skills.
- Ability to ideate and execute new sales and business development strategies.

This role requires an individual with a dynamic personality and a passion for student engagement. If you are confident, motivated, and ready to make an impact, we'd love to hear from you

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