Marketing & E-Commerce Associate

1 week ago

Faridabad, India Qoalaby Full time

Job Title: Marketing & E-Commerce Associate (Entry-Level) Location: Remote About Us Qoalaby is a modern children’s apparel and play brand blending streetwear-inspired design with playful minimalism. We create clothing, plush toys, and books for children aged 6 months to 4 years, with a focus on connection, creativity, and child-led expression. We’re looking for an enthusiastic Marketing & E-Commerce Associate to join our growing team. This is an entry-level role, perfect for someone early in their career who wants to gain hands-on experience while supporting our marketing, e-commerce, and customer-facing operations. Key Responsibilities E-Commerce Support (Shopify): - Assist in uploading and updating product listings, images, descriptions, and stock levels. - Support in maintaining the store’s design, navigation, and promotions. - Help troubleshoot simple issues and coordinate with tech partners if needed. Email Marketing Support: - Assist in drafting email campaigns and setting them up in Klaviyo (or similar tools). - Support in segmenting audiences, scheduling campaigns, and tracking performance. - Work with the team to test and learn from different campaign ideas. Content Creation Support: - Help brainstorm, draft, and edit content for social media, blogs, and newsletters. - Support photo and video shoots (styling, coordination, behind-the-scenes content). - Use tools like Canva to create simple graphics and visuals. Customer Support: - Respond to customer queries via email, chat, or social media in a friendly, professional manner. - Help track orders, returns, and issues using our systems. - Collect feedback from customers and share insights with the team to improve experience. What We’re Looking For - 2-5 years of experience in marketing, e-commerce, or related (internships count). - Familiarity with Shopify, Canva, or email marketing tools (bonus if you know Klaviyo). - Strong written and verbal communication skills. - A creative mindset with attention to detail. - Proactive, curious, and eager to learn by doing. Why Join Us? - Work closely with the founding team and gain hands-on exposure. - Learn across e-commerce, marketing, customer service, and creative content. - Be part of a small, growing brand where your contributions make a visible impact.

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