Senior Engagement Manager

3 weeks ago


Pune Maharashtra, India Workday Full time

Your work days are brighter here We re obsessed with making hard work pay off for our people our customers and the world around us As a Fortune 500 company and a leading AI platform for managing people money and agents we re shaping the future of work so teams can reach their potential and focus on what matters most The minute you join you ll feel it Not just in the products we build but in how we show up for each other Our culture is rooted in integrity empathy and shared enthusiasm We re in this together tackling big challenges with bold ideas and genuine care We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive Whether you re building smarter solutions supporting customers or creating a space where everyone belongs you ll do meaningful work with Workmates who ve got your back In return we ll give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul So if you want to inspire a brighter work day for everyone including yourself you ve found a match in Workday and we hope to be a match for you too About the Team Workday is building its first team of professional services consultants in India across a wide range of experience and skill levels This is a unique opportunity to join an outstanding organization We focus on delivering high quality consulting services to our customers in partnership with our regional consulting teams Innovation is also vitally important where we encourage our teams to strive to improve the quality and efficiency in how we implement We are passionate about providing our workmates with an Employees First experience Workday s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions We re a diverse group of people with an invaluable mix of experience and backgrounds located across multiple locations within the region We are often remote from one another but that doesn t stop our sense of collaboration supportiveness and fun About the Role As an Engagement Project Manager you will be the key player on a team that guides customers through the deployment lifecycle solution delivery and issue management by partnering with Workday Delivery leadership consultants and resource management You will be the Workday leader responsible for managing the Customer experience through deployments You will be tasked with managing a portfolio of project engagements including external customer facing engagements initial and subsequent add-on deployments as well as internal Workday engagements You will tasked with ensuring the successful implementation of the Workday product on some of our largest projects The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables e g charter project staffing plan issue logs etc and work with the Client project manager to resolve issues that stand in the way of project success The Engagement Manager will also be responsible for managing to the agreed upon budget and delivering the project profitably About You Basic Qualifications Extensive experience 10 years leading and delivering complex HCM Payroll Financial or Student system implementations within medium to large enterprises higher education institutions and or state and local governments Consistent track record of successfully leading large-scale engagements with deep expertise in Workday Oracle SAP PeopleSoft or similar applications 5 years Other Qualifications handle one or more Workday product implementations concurrently Ensure the project is successfully delivered within the budget and time outlined in the SOW Participate in the sales cycle when requested to gather requirements formulate delivery approach and develop a proposal SOW Provide guidance and mentoring to Professional Services resources working on your implementations Ensure projects are properly planned and staffed Work with the client project manager to identify resolve all issues that could impact project scope and or timeframes Present at Executive Steering Committee meetings Ensure the client takes advantage of Workday best practices Be a liaison for Professional Services when interacting with sales and or development Identify opportunities to position other service offerings Ensure the client can serve as a reference upon completing their implementation Assist in the transition of the customer from Professional Services to Product Support Present client with change orders in the event they re asking Workday to perform tasks that are outside the scope of the SOW Work with Workday Partners to ensure project compliance Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process



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