Senior Engagement Manager

4 weeks ago

Mumbai Maharashtra India, Maharashtra Freecharge Full time

Department – Program management Role: Engagement Manager Designation - Senior ManagerWork Location: MumbaiLocation: Axis Mumbai Office with a flexibility to travel to Gurgaon office on need basis.Role: Engagement ManagerResponsibilities:Client Engagement: Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction.Business Development: Identify, explore, and pursue various business opportunities within Axis Bank to generate new business.Funnel Creation: Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities.Communication: Maintain regular communication with key stakeholders at Axis Bank, understanding their needs and translating them into actionable plans.Strategic Planning: Work closely with the internal team to develop strategies that align with Axis Bank's objectives and drive mutual growth.Proposal Management: Prepare and present compelling business proposals, ensuring alignment with client needs and expectations.Performance Tracking: Monitor and report on the progress of engagements, providing regular updates to both the client and internal managementFeedback Loop: Collect and analyze feedback from Axis Bank to continuously improve services and solutions offered.Requirements:Experience: 8-12 years of experience in an engagement or business development role, preferably within the IT or financial services sector.Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients.Technological Understanding: Solid understanding of technology and IT services, with the ability to discuss and promote tech solutions effectively.Analytical Skills: Strong analytical and problem-solving abilities, with the capability to identify opportunities and devise effective strategies.Adaptability: Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing client needs and market conditions.Team Player: Collaborative mindset with the ability to work effectively with internal teams to deliver exceptional client outcomes.Education:Bachelor's degree in Business, Marketing, IT, or a related field. Advanced degree or relevant certifications are a plus.Compensation:Competitive base salary with an attractive incentive structure based on performance and business generation.

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