System Administrator

About Blue Matter Blue Matter is a strategic consulting firm serving the life sciences industry bringing original ideas and a meaningful impact to clients across pharma and biotech Founded in 2012 we operate globally with teams across North America Europe and India Role Overview We re seeking a hands-on System Administrator to support and mature Blue Matter s IT environment India You ll administer both Google Workspace and Microsoft 365 manage cloud and endpoint services and troubleshoot hardware for a mixed Windows macOS fleet This role partners closely with Security and Enterprise Applications to deliver a reliable secure and user-friendly technology experience Location Pune or Gurgaon India Onsite Team IT Security What You ll Do Google Workspace administration User group OU management security Gmail Drive Shared Drives Calendar and device policies in the Admin Console identity and SSO integrations where applicable Microsoft 365 Azure AD Entra ID User license management Exchange Online SharePoint OneDrive Azure AD conditional access basic PowerShell for automation Endpoint mobility Intune Endpoint Manager and or equivalent MDM for Windows and macOS software packaging update rings device compliance disk encryption Hardware support Diagnose and resolve laptop dock display printer and peripheral issues coordinate vendor repairs and RMA maintain spares and asset inventory Network fundamentals Support office Wi-Fi LAN basic switch AP troubleshooting VPN client configuration and DNS DHCP basics escalate to network partners as needed Cloud SaaS administration Provision and support core SaaS e g collaboration project tools manage SSO MFA and least-privilege access assist with backups and retention Security compliance Implement hardening baselines patching and endpoint protection respond to alerts support audits and evidence collection alongside Security Automation documentation Build light automations PowerShell bash Google Apps Script and maintain playbooks diagrams and KB articles for repeatable operations Customer service Provide timely L1 L2 support including new-hire onboarding desk setups and executive support maintain high CSAT What You ll Bring Experience 3-6 years in IT systems administration supporting both Google Workspace and Microsoft 365 in a multi-site environment Technical depth Google Admin Console users groups OU security Drive Gmail devices Microsoft 365 Azure AD Entra Exchange Online SharePoint OneDrive Conditional Access basic PowerShell Intune Endpoint Manager Windows macOS JAMF or equivalent MDM a plus Solid hardware troubleshooting for laptops peripherals imaging provisioning experience Core networking TCP IP VLANs VPN Wi-Fi fundamentals Security mindset MFA SSO least-privilege patching disk encryption EDR antivirus familiarity with incident response workflows Soft skills Clear communication service orientation and the ability to work independently onsite while collaborating with global colleagues Nice-to-haves Certifications CompTIA A Network Security Microsoft Certified Azure Administrator Associate Google Workspace Administrator ITIL Foundation Why Blue Matter Work with a mission-driven consulting firm at the intersection of life sciences and strategy recognized for impactful client work and a people-first culture Blue Matter Consulting 2Blue Matter Consulting 2 Join a growing India presence including in Pune aligned with our global teams and recent expansion of analytics and insights capabilities Blue Matter Consulting Logistics Work arrangement Onsite Pune office with occasional off-hours support for global incidents maintenance windows Employment type Full-time Equipment Company-issued laptop and necessary peripherals provided Powered by JazzHR