Intern - Presales (0-1 Yrs) Greater Noida (pre-sales)

1 day ago

Noida Uttar Pradesh, India SkillsRevo Solution Pvt Ltd Full time

Job description JOB DESCRIPTION OF PRE SALES INTERN ED -TECH - NOIDACore KPIs for Pre- Sales Intern1 Lead Outreach Activity Job description - Number of outbound calls made per day must be between 100-120 depending on connectivity - Number of outbound emails and follow- ups must be 50 per day2 Lead Qualification Conversion Report to submit on daily basisContact rate of calls where the lead picks up or respondsQualification rate of contacts that meet criteria and move to demo or next stageCounselling appointments scheduled number and of qualified leads booked Conversion rate of demos or queries resulting in enrollment or payment3 Revenue Sales PerformanceThe Percentage of Revenue generated out of converted leads will be attributed to the counsellor 4 Efficiency Productivity2 5 Hours to 3 Hours Talk Time needs to be generated on daily basis Number of dials will vary on talk time achieved Hourly Basis activity on CRM will be evaluated 5 Follow- Up EngagementFollow- up effectiveness Reminders have to be set on CRM Call back must be done on time Not Connected Leads At least 3 attempts in a day 6 CRM Data AccuracyCRM update compliance Lead disposal notes statuses must be entered properly with a proper Pipeline Data integrity accuracy of lead info consent and status updates7 Soft Skills Quality MetricsCall quality score will be decided based on call audits adherence to scripts tone handling objectionsCustomer satisfaction metrics such as first-call resolution or NPS feedback where applicable- Key Performance Areas KPAs KPA Area DescriptionLead dialing Outreach Making initial contact outbound reachLead Qualification Assessing interest intent and fitAppointment Scheduling Booking demos or counselling callsConversion Converting leads to enrollmentCRM Management Logging and managing lead data properlyEfficiency Productivity Managing call volumes talk time follow-upsQuality Support Skills Communication quality call audits customer experienceOUR CORPORATE OFFICE -Plot No -GH01A Sector -16C T-11 SUITE NO -1901 GREATER NOIDA WEST GAUTAM BUDDHA NAGAR-201308DROP YOUR RESUME AT -Talk to HR -9211619917Job Type InternshipBenefits Cell phone reimbursementWork Location In personApplication settingsApplication methodEmailRequire CVYesApplication updatesIndividual email each time someone applies ref updazz com

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