Customer Support Executive
5 days ago
Job Description
Company Description
Welcome to Travel O'Clock, your one-stop shop for comprehensive travel solutions. We provide corporate incentive tours (MICE), professional travel management, visa expertise, and customized leisure travel. Our services cater to corporate and individual clients, creating seamless, personalized travel experiences. Whether for business trips, incentive tours, or dream vacations, we blend expertise, personalization, and efficiency to bring your travel goals to life.
Role Description
This is a full-time, on-site role for a Customer Support Executive located in Ahmedabad. The Customer Support Executive will handle day-to-day tasks such as addressing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. The role requires effective communication and problem-solving skills to manage and resolve customer issues efficiently.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Experience in Online Support and Technical Support
- Excellent communication and interpersonal skills
- Ability to work independently and within a team
- Proficiency in using customer support software and tools
- Previous experience in the travel industry is a plus
- Bachelor's degree in a related field is preferred
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