Front Office

10 hours ago


Delhi, Delhi, India Max Healthcare Full time
Job Description

Roles and Responsibilities

Front Office Patient Experience

- Improve overall patient experience, focusing on high IMRB (customer satisfaction) scores
- Ensure professional, courteous interaction with patients and attendants
- Promptly resolve patient complaints and service issues
- Maintain appropriate decorum and patient-centric communication at all times

Internal Administration

- Handle all front desk operations including Admission, Discharge, PHP, and OPD processes
- Manage appointment bookings, rescheduling, and cancellations efficiently
- Perform accurate and timely registration and billing
- Share information transparently with patients and attendants on charges, discounts, and procedures
- Counsel patients and families when required on process or financial matters
- Maintain accurate and complete data entry in the Hospital Information System (HIS)
- Ensure timely delivery of reports and documentation to patients
- Handle TPA (Third Party Administrator) queries, approvals, and resolve discrepancies
- Submit daily cash/cheque/credit collection and documentation to finance with scroll
- Adhere to corporate/credit/cash billing and discount protocols
- Follow all front office SOPs and operational manuals
- Utilize hospital software and tools effectively
- Maintain awareness of hospital Disaster Management Programme (DMP)
- Comply with environmental, occupational safety, and patient safety policies
- Monitor and report any revenue leakage or pilferage concerns

Service Culture

- Maintain professional grooming, punctuality, and adherence to hospital code of conduct

Skilling & Training

- Actively participate in training sessions and complete mandatory certifications

Compliance & Internal Controls

- Ensure strict adherence to cash handling and financial protocols

Preferred Candidate Profile

- Graduate in any discipline
- Must have prior experience in a hospital or diagnostic center front office operations
- Good communication, interpersonal, and customer handling skills
- Familiarity with HIS or similar hospital systems preferred
- Willingness to work in rotational shifts, including weekends

  • Delhi, Delhi, India GSS Partners Full time US$ 50,000 - US$ 1,00,000 per year

    Required front office executive with skills in front office work , good in english written and verbal both , pleasing personalityInterested candidate call or whats app on resume with photograph


  • Delhi, Delhi, India Sindhu Legal Corporate Consultants Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    The Front Office Assistant is responsible for supporting the daily operations of the front office by managing administrative tasks, greeting visitors, handling phone calls, and assisting staff. The role requires excellent organizational skills.


  • Delhi, Delhi, India D'MONDE Members Club Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionD'MONDE Members Club is an exclusive French sanctuary for individuals who value lifestyle, wellness, fashion, and art. Known for its refined taste and relaxed atmosphere, D'MONDE is a space where creativity prospers and one can experience a unique style of living. Our core philosophy unites individuals passionate about mindfulness and...

  • Front Desk Officer

    6 days ago


    Delhi, Delhi, India Rich Harvest Public School Full time

    A well-spoken, presentable and efficient Front Desk Officer /Receptionist to manage our school's front office operations. This role is vital in creating a welcoming environment for students, parents, visitors and staff.Requirements: • Minimum qualification: Graduation • 1–2 years of experience in a similar role (school experience is a plus) • Good...


  • Delhi, Delhi, India Sindhu Legal Corporate Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    The Front Office Coordinator is responsible for managing front desk operations, including greeting visitors, answering calls, scheduling appointments, and providing administrative support to staff & ability to handle multiple tasks efficiently


  • Delhi, Delhi, India beBeeCommunication Full time ₹ 2,64,000 - ₹ 2,88,800

    Job Title: Front Office LiaisonAbout the Role:The ideal candidate will possess a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment.Key Responsibilities:Mail & Courier HandlingReceive, sort, and distribute all incoming mail, packages, and courier deliveries.Handle outgoing courier shipments and ensure...


  • Delhi, Delhi, India Pathways School Gurgaon Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Front OfficeLocation: DelhiKey Responsibilities:Greet and welcome clients, visitors, and guests with professionalism and warmth.Answer, screen, and route incoming telephone calls courteously and accurately.Maintain a neat and organized reception area that reflects the company's brand and values.Manage meeting room bookings and ensure boardrooms...


  • Delhi, Delhi, India Nexthire Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Position: Front Office & Administration ExecutiveLocation: RK Ashram/Jhandewalan, Paharganj road, New DelhiAbout the Role:We are looking for a well-groomed, smart, and professional candidate to manage our front office and oversee day-to-day administration. This role requires excellent communication, organizational skills, and the ability to confidently...


  • Delhi, Delhi, India beBeeFrontOffice Full time US$ 40,000 - US$ 60,000

    Front Office Coordinator Job SummaryThe Front Office Coordinator is a vital role that supports the smooth operation of the hotel's front office department. This position plays a key part in delivering exceptional guest experiences, ensuring seamless communication, and maintaining efficient workflows.This dynamic individual will be responsible for:Assisting...


  • Delhi, Delhi, India Hotel The Royal Plaza Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Guest Services & Experience:Greet, welcome, and assist guests upon arrival and departureResolve guest complaints and issues in a professional and timely mannerEnsure a high level of customer satisfaction through personalized serviceStaff Management:Recruit, train, schedule, and supervise front office staff (receptionists, concierge, bell staff)Conduct...