Team Lead

4 weeks ago

Mohali, India Impetus Career Consultants Full time

About the Company We are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth. About the Role We are seeking a Team Leader in Customer Support with experience in the International Voice process for our Mohali location. The ideal candidate will have at least 3 years of experience in team handling and will be responsible for leading a team to deliver outstanding customer service. Responsibilities Lead and manage a team of customer support representatives. Ensure the team meets performance targets and delivers high-quality service. Provide training and support to team members. Monitor and evaluate team performance, providing feedback and coaching. Handle escalated customer issues and resolve them effectively. Collaborate with other departments to improve processes and customer experience. Qualifications Bachelor's degree or equivalent experience. At least 5 years of experience in a customer support role. Proven experience in team management. Required Skills Excellent communication and interpersonal skills. Strong leadership and team management abilities. Ability to work in a fast-paced environment. Problem-solving skills and customer-focused mindset. Preferred Skills Experience in the International Voice process. Familiarity with customer support software and tools. Multilingual abilities are a plus. Pay range and compensation package The compensation package will be competitive and commensurate with experience. Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

  • Team Lead

    7 days ago

    Mohali, Punjab, India Deftsoft Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionDeftsoft is a renowned software export company registered with the Software Technology Parks of India (STPI) under the Ministry of Communication and Information Technology, Government of India. With over 1000+ clients and projects delivered, Deftsoft consistently provides innovative and high-quality software solutions. The company's...

  • Team Lead

    2 weeks ago

    Mohali, Punjab, India Impetus Career Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...

  • Team Lead

    1 week ago

    Mohali, Punjab, India Bunge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 41202  Job DescriptionBusiness TitleTeam Lead - SOX ComplianceGlobal FunctionFinanceGlobal DepartmentInternal Audit Reporting toGlobal SOX Compliance LeadSize of team reporting in and type2 to 3Role Purpose StatementThe Team Lead SOX Compliance will...

  • Team Lead

    2 weeks ago

    Mohali, Punjab, India FlyDealFare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Team Lead – Holiday Process Location: Zirakpur Full-timeWe are seeking aTeam Lead – Holiday Processto manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers.Responsibilities:Supervise and coach a team of...

  • Team Lead

    2 weeks ago

    Mohali, Punjab, India DesignersX Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    About the Role:We are seeking a proactive and highly skilledMarketing Team Lead & SEO Specialistto oversee our marketing operations, technical optimization, and content strategy across multiple digital platforms. The ideal candidate should be capable of leading the marketing team independently, driving measurable results, and presenting performance insights...

  • Team Lead

    3 days ago

    Mohali, Punjab, India 8b2716ce-255a-4b74-8499-3c64d623860f Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We are seeking a highly driven Freight Brokerage Team Lead to oversee daily brokerage operations, manage a team of freight coordinators/agents, and ensure efficient movement of shipments. The ideal candidate has strong leadership skills, deep market knowledge, and the ability to build and maintain carrier and customer relationships.Requirements :3–5+ years...

  • Team Lead

    1 week ago

    Mohali, Punjab, India Bunge Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40745  Job DescriptionBusiness TitleTeam Lead -  Sales OperationsGlobal Job TitleLead IV Customer ServicesGlobal FunctionBusiness ServicesGlobal DepartmentCustomer Services (DEP_BBS2)Organizational Level7Reporting toManager - Sales operationsSize of...

  • Team Lead

    7 days ago

    Mohali, Punjab, India a318a447-5ff9-4d47-b361-f0eed2e1fd34 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesLead and mentor a team of full-stack developers, fostering a culture of collaboration, innovation, and continuous improvement.Drive end-to-end ownership of projects, including design, development, deployment, and support.Architect, design, and implement scalable solutions using .NET framework, ASP.NET Core, C#, Web API, Angular 14+,...

  • Team Lead

    1 week ago

    Mohali, Punjab, India ToXSL Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company Description ToXSL Technologies is an ISO: 9001:2015 certified global software services company focused on Mobile and Web application development. We are expert in Android, iOS and Web Framework Development. Our expertise and commitment in delivering complex strategic IT projects is the reason why we are a trusted service provider to 350+ customers...

  • Team Lead

    5 days ago

    Mohali, Salem, India Vee Healthtek Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Come join us for an exciting career as a Team Lead (AR Caller).we are committed to deliver extraordinary outcomes both to our clients and the team...Industry : US HealthcareProcess : Medical billing-Team leadAR Calling Experience : Min 1 Year in Handling team handlingDesignation : Team lead and SR team leadJob Location : Mohali, Chennai , SalemTime : 5:30 PM...