Customer Support L1

Job Summary:We are seeking a highly skilled Service Desk Analyst L1 to join our team at Tata Consultancy Services. This role involves providing top-notch technical support to our customers, resolving their IT-related issues in a timely and efficient manner.About the Role:Provide excellent English language voice and written communication skills to interact...

Job DescriptionDescriptionWe are seeking a motivated L1 Support technician with 1-3 years of experience to join our team in India. The ideal candidate will be responsible for providing first-level technical support to our clients, ensuring that issues are resolved efficiently and effectively. If you are passionate about technology and customer service, we...

**Our Mission:** At Swym, we're passionate about creating a seamless shopping experience for our customers. As a Support Lead, you'll play a crucial role in achieving this mission by managing both L1 and L2 Support Engineers and ensuring the smooth functioning of the support team.Responsibilities:Team Management: Lead and manage the L1 and L2 Support teams,...

Job OverviewWe are seeking a motivated L1 Support technician with 1-3 years of experience to join our team at Pathirika Network Private Limited. The ideal candidate will be responsible for providing first-level technical support to our clients, ensuring that issues are resolved efficiently and effectively.Key ResponsibilitiesProvide first-level support for...

Job Role : GenAI Production L1/L2 Support Offshore Lead. Experience : 6 to 9 years. Notice Period : 30 Days Max. Location : Hyderabad.- Lead the Offshore Support Team : Manage and mentor a team of L1 and L2 support engineers to ensure timely and effective issue resolution for GenAI-based production systems.- Incident Management : Oversee the timely...

Service Desk Analyst L1 Experience: 2 - 5 Years Location: Hyderabad Job description Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO...

Service Desk Analyst L1Experience: 2 - 5 YearsLocation: HyderabadJob descriptionExcellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice...

Job DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...

Job Title: Support Lead - L1 & L2 Team Manager Location: Hybrid/Bangalore Type of Position: Full time About Swym ( Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000 merchants from...

Skill : linux l1,l2,l3 support EngineerLocation : HyderabadExperience : 3 to 8 Yearsjob description :1. Experience in Managing a Large Linux infrastructure2. Installation/Configuration RHEL & SUSE, Linux Cluster, Veritas Cluster (Kickstart, PXEBOOT)3. Excellent Troubleshooting Skills in Linux Administration, Redhat Cluster4. Application / package management...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

**About Us:** Swym is revolutionizing the e-commerce landscape with innovative solutions that create seamless, engaging shopping experiences for customers. Our customer base of over 40,000 merchants from more than a hundred countries is rapidly growing every day.**Position Overview:** As a Support Lead, you will manage both L1 and L2 Support Engineers,...

Job Role and Responsibilities: Our team is Looking for Engineers with proven technical skills. This is a very hands-on role., assist with technology requirements, actively remove obstacles, this individual will play a critical role in ensuring the stability, security, and efficiency of our endpoint management systems. Key Responsibilities: Proven...

Job Role: GenAI Production L1/L2 Support Offshore Lead. This role requires a seasoned technical professional to manage and mentor an offshore team of L1 and L2 support engineers in ensuring timely and effective issue resolution for GenAI-based production systems.

Job DescriptionJob DescriptionPosition:Security Analyst L1Key Responsibilities:Monitor and analyze security events from various sources including SIEM tools, logs, and alerts.Investigate potential security incidents and escalate them as needed.Perform vulnerability management tasks such as scanning, assessment, and remediation.Assist in the development and...

Job Overview: AVASO Technology Solutions is seeking a skilled IT Support Specialist to provide technical assistance and resolve issues for end-users. This role requires strong problem-solving skills, excellent communication abilities, and a customer-focused approach.Key Responsibilities:Provide technical support via phone, email, and tickets.Collaborate with...

**Join Our Team:** We're a dynamic team at Swym, and we're looking for a Support Lead to join us. As a member of our team, you'll have the opportunity to make a real impact on the future of e-commerce.Your Responsibilities:Manage both L1 and L2 Support Engineers, ensuring the smooth functioning of the support team.Monitor support metrics, track team...

About the Company US MNC- Hyderabad | WFO About the Role Application/Product Support Engineer Responsibilities Application Troubleshooting Product Support ITIL Incident Management VPN SQL Active Directory Windows Troubleshooting Service Desk IT Help Desk L1, L2, L3 Support US Client Interaction Desktop and Windows Support Technical Support Voice Support...

Milestone Technologies Inc is seeking a Service Desk Technician L1 to support the management of IT Operations This position is responsible for maintaining quality IT Help Desk services and driving change for the business Our goal is to provide excellent technical and non-technical support with outstanding customer service and timeliness This position is...

Job Description:We are seeking a highly motivated and organized Service Desk Analyst L1 to join our team at Tata Consultancy Services. As a member of our IT service desk team, you will be responsible for providing technical support to our customers via various channels.Main Responsibilities:Receive and respond to customer inquiries in a timely and...