Front Office Executive

2 days ago


Munnar KL IN VOYE HOMES Full time

Job Title Front Office Executive Qualifications Bachelor s degree in Hospitality Management Business Administration or a related field preferred Proven experience in a supervisory or management role within the hospitality industry Excellent interpersonal and communication skills Roles and Responsibilities Coordinate guest check-ins ensuring a warm welcome and smooth orientation to the property Handle reservation inquiries and bookings via phone email walk-ins and online travel agencies Create and manage reservation bookings on booking portals Maintain up-to-date records of all confirmed bookings cancellations and modifications Greet and assist visitors and guests courteously ensuring a positive first impression Efficiently process all guest check-ins and check-outs verifying guest details and documentation Collect valid identity proofs and complete payment procedures prior to check-in Address guest inquiries concerns and special requests promptly to enhance guest satisfaction Drive walk-in guest conversions and promote upselling opportunities through strong sales association Ensure accurate handling and recording of all financial transactions Collaborate with the operations team to coordinate housekeeping maintenance and overall property readiness Job Types Full-time Permanent Pay 12 000 00 - 15 000 00 per month Benefits Food provided Education Bachelor s Preferred Experience total work 1 year Preferred Work Location In person



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