Senior Manager

Job Description About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debatewe're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. Responsibilities We are seeking an experienced Senior Manager, GTM Operations to join our dynamic GTM Operations & Analytics team. Reporting to the Sr. Director, GTM Operations & Business Analytics, you will be responsible for: - Lead, mentor, and develop a high-performing team of GTM Operations professionals, fostering collaboration, innovation, and professional growth - Partner with GTM Operations leaders and field stakeholders to identify business challenges and implement strategic, data-driven solutions to enhance performance across regions - Oversee and deliver actionable insights through consistent analysis and reporting of sales metrics, including Weekly, Monthly, and Quarterly business reviews (QBRs) and Annual Business Planning - Streamline and optimize end-to-end business processes by identifying inefficiencies, implementing scalable solutions, and driving operational excellence across APJ and EMEA regions - Manage and execute cross-functional initiatives aimed at improving GTM execution, enhancing data quality, and aligning team objectives with organizational goals What We're Looking For (Minimum Qualifications) - 8+ years of relevant experience in GTM Operations, Revenue Operations, or Sales Operations, with demonstrated leadership in addressing complex business problems - Advanced proficiency with SQL, Tableau, Salesforce, and other relevant data and analytics tools - Expertise in Google Spreadsheets, Excel, and other collaboration tools for reporting and workflow optimization - Demonstrated ability to leverage AI and autonomous solutions to solve critical business problems or drive operational efficiency at scale - Proven ability to define and implement data-backed solutions in a multi-disciplinary, fast-paced environment, working across diverse global teams What Will Make You Stand Out (Preferred Qualifications) - Strong leadership and mentoring skills, with prior experience managing or coaching teams either directly or indirectly - Highly strategic mindset with the ability to balance short-term needs with long-term operational objectives At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.