Triphobo - Executive - Telecalling/telesales (0-3 Yrs) Pune (telesales/inside Sales/bpo)
4 days ago
Job Summary The Telecalling Executive will be responsible for making outbound calls to potential and existing customers to promote and sell travel packages flights hotels and other travel-related services This is a highly target-oriented role requiring exceptional communication skills a persuasive personality and a strong understanding of the travel industry The ideal candidate will be passionate about helping customers plan their perfect trips and thrives in a fast-paced sales environment Key Responsibilities - High-Volume Outbound Calling Make a high volume of outbound calls to leads generated through various channels e g online inquiries referrals databases Expect to make at least 200 to 300 calls daily This role is 95 focused on calling work - Sales Promotion Effectively communicate travel product features benefits and pricing to potential customers - Customer Needs Assessment Understand customer travel requirements preferences and budgets to recommend suitable packages and services - Lead Qualification Identify and qualify sales leads maintaining accurate records of interactions and follow-ups - Objection Handling Address customer queries concerns and objections professionally and persuasively - Target Achievement Consistently meet or exceed daily weekly and monthly sales targets Your performance will be directly tied to these sales goals - CRM Management Maintain and update customer information and sales activities accurately in the CRM system - WhatsApp Communication Handle 5 of communication through WhatsApp primarily for sharing package details confirmations and follow-ups - Product Knowledge Continuously update knowledge about new travel destinations packages promotions and industry trends - Collaboration Work closely with the sales team and other departments to ensure a seamless customer experience - Reporting Provide regular reports on call activity sales performance and lead status Qualifications - Education High school diploma or equivalent Bachelor s degree preferred - Experience 1-3 years of experience in telecalling telemarketing or inside sales preferably within the travel hospitality or tourism industry - Communication Skills Excellent verbal communication and active listening skills in English and mention other required languages e g Hindi Marathi - Sales Acumen Proven ability to persuade negotiate and close sales over the phone - Customer Focus Strong customer service orientation with a pleasant and professional phone demeanor - Computer Proficiency Basic computer skills including proficiency in MS Office Word Excel and experience with CRM software - Industry Knowledge Passion for travel and a basic understanding of popular travel destinations and trends - Target Driven Highly motivated results-oriented and able to work in a fast-paced target-driven environment A strong desire to achieve and exceed sales targets is essential - Adaptability Ability to learn quickly and adapt to new products services and sales strategies ref updazz com
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Pune, Maharashtra, India Triphobo Full timeJob Title Telecalling Executive - Travel Sales Location Baner Pune Maharashtra Company Triphobo Work Mode Work from Office About Us Triphobo is a dynamic and growing travel company dedicated to providing exceptional travel experiences We specialize in e g domestic and international tour packages flight bookings hotel reservations customized itineraries We...
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