Executive - Inside Sales - Edtech (1-3 Yrs) Mumbai (telesales/inside Sales/bpo) [15h Left]

14 hours ago

Mumbai Maharashtra, India ADAR PVT LTD Full time

Role Overview As a Domestic Inside Sales Executive you will engage high-intent leads across India guide parents through the purchase journey and maximise lifetime value via strategic upselling and cross-selling Based out of our Mumbai HQ Santacruz you ll be part of a high-energy team that drives the company s primary revenue engine Key Responsibilities Area What You ll Do - Lead Engagement Conversion Call WhatsApp and email inbound leads perform needs analysis convert prospects to paying customers for flagship courses - Upsell Cross-Sell Recommend advanced programs bundles and learning toys to existing users achieve monthly revenue targets - Product Mastery Develop deep knowledge of pedagogy outcomes and success stories to deliver confident consultative pitches - Pipeline Management Maintain accurate CRM records track follow-ups deal stages and daily call metrics for clear reporting - Customer Experience Provide empathetic solution-oriented support resolve queries and coordinate with support teams when needed - Market Feedback Loop Share insights with marketing product and activation teams to sharpen campaigns and user journeys Must-Have Qualifications - Fluent English Hindi clear engaging phone presence - Candidate should have graduate pass out form any field - 1-3 years experience in B2C inside sales telesales or customer success EdTech or digital products preferred - Proven record of hitting monthly revenue conversion targets - Comfortable with a 6-day work week rolling Saturday or Sunday off timing 10am -7 pm - Proficient with CRMs spreadsheets and virtual meeting tools - High empathy consultative mindset and strong objection-handling skills - Experience in the EdTech sector is a significant plus Nice-to-Have - Familiarity with early-years education or parenting products - Exposure to outbound call campaigns or dialer systems - Knowledge of upsell cross-sell frameworks and data-driven selling ref updazz com

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