Inside Sales Executive
1 week ago
**Job Title**: Inside Sales Executive - Domestic Market (Mumbai Office, Santacruz)
**Role Overview**
As a **Domestic Inside Sales Executive**, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.
**Key Responsibilities**
**Area**
**What You’ll Do**
**Lead Engagement & Conversion**
**Upsell & Cross-Sell**
Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.
**Product Mastery**
Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.
**Pipeline Management**
Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.
**Customer Experience**
Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.
**Market Feedback Loop**
Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.
**Must-Have Qualifications**
- **Fluent English & Hindi**; clear, engaging phone presence.
- 1-3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
- Proven record of hitting monthly revenue / conversion targets.
- Comfortable with a **6-day work week** (rolling saturday or sunday off, timing 10am -7 pm).
- Proficient with CRMs, spreadsheets, and virtual meeting tools.
- High empathy, consultative mindset, and strong objection-handling skills.
**Experience in the EdTech sector is a significant plus.**
**Nice-to-Have**
- Familiarity with early-years education or parenting products.
- Exposure to outbound call campaigns or dialer systems.
- Knowledge of upsell/cross-sell frameworks and data-driven selling.
**Compensation & Benefits**
- **Incentives**: Monthly performance-linked incentives—uncapped earning potential.
- **Work Mode**: On-site at Santacruz, Mumbai; modern workspace with breakout zones.
- **Perks**: Flexible leave policy, learning & development stipend, weekly team huddles & celebrations.
**Growth Path**
Top performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer roles within 12-18 months, with increased responsibility for strategy, mentoring, and revenue ownership.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
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