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4 weeks ago
Role Overview The CRM - Field Sales Executive will be responsible for building and maintaining strong relationships with customers driving sales of automobile spare parts and ensuring client satisfaction The role focuses on working with retailers and workshops in the automobile industry Key Responsibilities - Customer Relationship Management Build and nurture long-term relationships with retailers and workshops in the automobile spare parts sector - Sales Growth Identify and pursue new sales opportunities to achieve and exceed targets - Client Engagement Regularly meet with customers understand their requirements and recommend suitable products - Market Analysis Monitor market trends and competitor activities to identify opportunities and challenges - Order Management Assist customers with placing orders and ensure timely delivery of spare parts - Problem Resolution Address customer queries and complaints promptly ensuring high levels of satisfaction - Reporting Maintain detailed records of sales activities and provide regular updates to the management Candidate Profile Experience - Minimum 2 years of experience in field sales specifically in automobile spare parts sales - Prior experience working with retailers or workshops is essential Skills - Strong sales and negotiation skills - Excellent communication and interpersonal abilities - Proficiency in customer relationship management tools and software is a plus Personal Attributes - Goal-oriented and self-motivated - Ability to work independently and as part of a team - Willingness to travel extensively for fieldwork ref updazz com
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Retail Sales
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