ucc manager

Become a part of the Inflow team….RequirementUnderstand the ICT services ecosystem with knowledge in key distribution processesRelationship with vendors/OEMs and channel partnersExposure in UCC (preferably in Audio-Video industry) and all related products and solutions.Target driven individual with an ability to execute business development...

**About the role**: **About the role** We’re searching for a talented and passionate Subject Matter Expert for Unified Communication Collaboration to join our COE Global Program Team. Who will be responsible for Customer Transformation project and Operations Management. **Responsibilities**: - Technical Implementation and consultancy role : Ability to...

Designation CONSULTANT No of Positions 1 Experience 4 5-8 Years Skill Primary Data Center-Network Data-Network Data Qualification B-Tech Posting JOB PURPOSE To act as a Voice Engineer in the best interests of the company Delivering technical support and projects to a large user base of EMEA staff Providing analysis diagnosis and resolution of business issues...

Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Collaboration Platform Administration | Microsoft Exchange | 3 - ExperiencedPrimary -> Technology | Collaboration Platform Administration | Office 365 | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Information Processing | 3 - ExperiencedTertiary -> Behavioral |...

Job Title:Cisco UCCE L3 LeadDepartment:Cisco CX / Contact Center OperationsLocation:Navi Mumbai, IndiaExperience:8–13 YearsDesignation:B4-1 Level / L3Job Family:Product & Network Design, Development & Implementation – Access Planning & ManagementRole OverviewThis role is responsible for providingadvanced Level-3 operational supportfor Cisco Unified...

Job Title: Cisco UCCE L3 LeadDepartment: Cisco CX / Contact Center OperationsLocation: Navi Mumbai, IndiaExperience: 8–13 YearsDesignation: B4-1 Level / L3Job Family: Product & Network Design, Development & Implementation – Access Planning & ManagementRole OverviewThis role is responsible for providing advanced Level-3 operational support for Cisco...

Position: CEE L2 Experience Range: 4-6 years Contract-1yr Salary range: 12LPA Location: Mumbai **Job Description: -** Knowledge of Inbound and Outbound Dialer. - Maintain & Manage UCCE Components - Maintain & Manage List & Campaign Manager - Maintain & Manage recording device, Calabrio, NICE - L2 Support for UCCE + PCCE components and Customized...

Roles and Responsibilities Govern and Drive the Customer experience of company by managing Continous Service improvement ( CSI) initiatives/ processes at various stages in customer life cycle like SATSOC for order acceptance, CSA for Deisgn analysis and transformation for Top enterprise customers, Problem managment for reduction in repeat failure and HFR for...

Roles and Responsibilities Govern and Drive the Customer experience of company by managing Continous Service improvement ( CSI) initiatives/ processes at various stages in customer life cycle like SATSOC for order acceptance, CSA for Deisgn analysis and transformation for Top enterprise customers, Problem managment for reduction in repeat failure and HFR for...

Additional details **Level** - P2**Requirement location** - India - Mumbai**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - APAC**Department** - Data Center - Tech Ops**Job Description**: Required Skill Technology - Collaboration and Messaging Roles|Skype Administrator Technology - Unified...