General Manager
2 weeks ago
Roles and Responsibilities Govern and Drive the Customer experience of company by managing Continous Service improvement ( CSI) initiatives/ processes at various stages in customer life cycle like SATSOC for order acceptance, CSA for Deisgn analysis and transformation for Top enterprise customers, Problem managment for reduction in repeat failure and HFR for access solution optmization for all customers and servcie enhancement in Tope 5 MOVE customers.. - Ensure Customer experience of Top Enterprise customers, Top MOVE/SCCP customers by CSA differentiated service and ensureing best in class experience to TCL TOP reveneue genrating customers - Managing Probelem managment for reduction of repetive failure for - Running SATSOC to ensure first time right delivery - Running HFR for changing access solution and keep alive customer. With the objective of - Building a Support structure for continouse service improvement and help organization drive higher product Penetration and reveneue retantion from tope customers. - Work on Skill gap matrix to drive training and hiring of the team to prepare resource for supporting growth service portfolios for customers like SDWAN, MOVE, Mobility. - Improving the Quality of service by reducing repeat failure, RCAs. - Being Proactvie in identifying the faults in existing design and provide value to customers by improving the service uptimes and as desired by customers.. - Supporting customer for non-Standard Solution as service and New Services like IZO, SD WAN, Cloud based UCC, . - Service Quality improvement through a Problem management activities and conceptualizing TAM model for building repport with Top customers through continueous engagement by driving solution improvment programs.
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Magma General Insurance
2 weeks ago
Mumbai, India Magma General Insurance Full timeRole Overview :The General Manager CRM & Finance will lead the development, management, and optimization of CRM and financial applications within the organization.The role ensures that IT solutions support business objectives, regulatory compliance, and digital transformation goals.This position requires strong leadership and cross-functional collaboration...
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Magma General Insurance
2 weeks ago
Mumbai, India Magma general Insuarnce Full timeManager - Customer ServiceDepartment: Customer Service & TelesalesLocation: Mumbai (Nahur)Grade/Level: ManagerRole Overview- The Manager - Customer Service is responsible for leading the customer service and telesales teams, ensuring superior customer satisfaction, efficient issue resolution, and continuous process improvement.- This role demands strong...
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Magma General Insurance
1 week ago
Mumbai, India Magma general Insuarnce Full timeManager - Business Support Group (BSG)Department: Information Technology - Business Support FunctionLocation: Mumbai (Nahur)Grade/Level: Manager / Senior ManagerRole Overview:The Manager - Business Support Group (BSG) will act as the key liaison between business users, technology teams, and vendors to analyze business needs and deliver effective IT system...
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Magma General Insurance
2 weeks ago
Mumbai, India Magma general Insuarnce Full timeDescription: Key Accounts Manager - AcquisitionDepartment: Bancassurance & AlliancesLocation: MumbaiGrade/Level: Senior Manager / General ManagerRole Overview: The Key Accounts Manager Acquisition is responsible for expanding the organizations strategic partnerships across multiple sectors such as Banks, NBFCs, Fintechs, and MFIs. The role involves...
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Project Manager
6 days ago
Mumbai, Maharashtra, India General Mills Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition TitleStrategic Initiatives - Project ManagerFunction/GroupGlobal Shared Services (GSS)LocationMumbaiShift Timing11 AM to 8 PM (Flexible)Role Reports toSr Manager – Strategic InitiativesRemote/Hybrid/in-OfficeHybridABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like...
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Manager – HR
1 week ago
Mumbai, India General Mills Full timePosition Title Manager – TA Function/Group HR Location Mumbai (Powai) Shift Timing Regular time Role Reports to Head - Talent Acquisition, India Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and...
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Manager, Maintenance
2 weeks ago
mumbai, India General Mills Full timeIndia is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...
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Assistant Manager, Talent Acquisition
1 week ago
Mumbai, India General Mills Full timeIndia is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...
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Sr. Manager
1 week ago
Mumbai, India General Mills Full timePosition Title Sr Manager – Global Admin Analytics Function/Group Finance Location Mumbai Shift Timing 1.30pm to 10.30pm Role Reports to Sr Manager FPNA Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature...
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Manager - Central Forecast Team
2 weeks ago
Mumbai, India General Mills Full timePosition Title Manager – FP&A Function/Group Finance Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Sr Manager – FP&A Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and...
