Associate Manager

2 days ago

Mumbai, Maharashtra, India Microland Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Collaboration Platform Administration | Microsoft Exchange | 3 - ExperiencedPrimary -> Technology | Collaboration Platform Administration | Office 365 | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Information Processing | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Communication | 3 - ExperiencedTertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced Certification :Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Messaging Subject Matter Expert's primary responsibility is to provide support to an organization's messaging infrastructure to help them meet their business goals. This is done by performing the regular BAU activities on the Exchange Servers/Exchange Online/any other messaging infrastructure, periodic maintenance, installing patches, and supporting the team. This role also includes the bigger Unified Communication and Collaboration (UCC) portfolio including administration of Teams, OneDrive, BOX, SharePoint, Yammer etc., Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2/L3 support for email infrastructure. Plan and execute upgrades, projects defined by customers. Address the tickets escalated from L1/L2/L3 team and close them within the SLA. Document the architecture and participate along with architects to define the DR, failovers etc Manage and lead team of L1/L2/L3 Technical Skills1. Messaging Complete hands-on experience on installing and managing Microsoft Exchange Server 2010/2013/2016/2019Technical Architect and Administration of M365Managing of Exchange Load Balancers (NLB, WNLB, Clustering)Managing of email gateways (EOP, IronPort, ProofPoint, Mimecast)Understanding of SPF, DKIM, DAG, Patch management, mail flow, message tracking.In-Depth knowledge on Security and compliance on M365Unified Communication and Collaboration In-depth knowledge of various UCC services; for e.g., Teams, OneDrive, SharePoint etc.,In-depth hands-on experience on Microsoft 365LDAP Active Directory and Azure Active Directory user administration (Tenant administration, Forests and Domains, Users, Groups, DHCP, DNS, Group Policy etc.)Directory Sync from AD to AADAuthentication protocolsEnd-User Outlook 2016/2019/M365/Mobile clientsTeams, desktop/mobile clientsOneDrive/BOX desktop syncOffline and Online archive managementPowerShell Advanced PowerShell scripting knowledgeLocation:India - MumbaiCreated On:09-Oct-2025

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