Customer Relationship Executive
4 weeks ago
Customer Interaction Greet customers and provide a warm professional welcome Understand customer needs preferences and queries Guide customers about products services promotions and company policies 2 Complaint Handling and Resolution Address customer complaints and resolve issues promptly Record complaints and feedback in the system for tracking and improvements Escalate unresolved complaints to higher management 3 Coordination with Teams Collaborate with sales service and other teams to address customer requirements Coordinate service appointments and ensure smooth service delivery 4 Customer Feedback and Follow-Up Collect feedback to gauge customer satisfaction Follow up with customers to ensure their queries or issues have been resolved 5 Documentation and Record-Keeping Maintain accurate customer records in the Customer Relationship Management CRM system Update customer contact details preferences and transaction history 6 Promoting Additional Services Upsell or cross-sell products and services such as extended warranties service packages or new launches Educate customers about ongoing offers and loyalty programs 7 Performance Metrics and Reporting Meet individual targets for customer satisfaction and retention Provide regular reports to management on customer interactions trends and issues 8 Knowledge of Products and Policies Stay updated about the company s products services and processes Keep abreast of market trends and competitor offerings Key Skills and Qualities Excellent communication and interpersonal skills Empathy and active listening Problem-solving and conflict resolution Basic computer and CRM software skills Multitasking and time management Professional demeanor and customer-oriented approach Job Type Full-time Pay 8 000 00 - 12 000 00 per month Schedule Fixed shift Experience total work 1 year Preferred Customer service 1 year Preferred Language English Preferred Work Location In person Speak with the employer 91 7077225379
-
Customer Relationship Executive(female)
1 week ago
Angul, OR, IN Jobted IN C2 Full timeob Title Customer Relationship Executive Automobile Sector Location Angul Department Sales Customer Service Employment Type Full-time Job Summary We are seeking a proactive and customer-focused Customer Relationship Executive CRE to join our team in the automobile sector The ideal candidate will be responsible for managing customer interactions maintaining...
-
Customer Relationship Executive
2 weeks ago
Cuttack, OR, IN Orimark Properties Full timeJob Title Customer Relationship Executive CRE Location Trisulia Job Type Full-time Salary Range 15 000 00 - 25 000 00 per month based on Interview Schedule Day shift Roles and Responsibilities To handle calls of the customers and dealing with them regarding their requirement To convert walk-in inquiry into sales To do follow up calls to the inquiries To make...
-
Customer Relationship Executive(Female)
6 days ago
Angul, Orissa, India Carrybell Commercial Pvt Full time ₹ 1,68,000 per yearJob Title: Customer Relationship Executive (Automobile Sector)Location: AngulDepartment: Sales & Customer ServiceEmployment Type: Full-timeJob Summary:We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to join our team in the automobile sector. The ideal candidate will be responsible for managing customer interactions,...
-
Customer Relationship Executive
3 weeks ago
Paradip Garh, OR, IN Bharti Airtel Limited Full timeWe are looking for Fresher to 1 Year experience candidate for our organization for Field Sales Executive Requirements - Qualification should be 10th above Age should be in between 18 - 30 Years Job Role - Promote and sell Prepaid SIM cards MNP - Mobile Number Portability to potential customers Actively sell WiFi plans devices to interested customers Conduct...
-
General Manager
7 days ago
Angul, OR, IN suraj fast tech pvt ltd Full timeSeeking an experienced General Manager to lead our factory operations Responsibilities include strategic planning operational oversight team leadership financial management quality assurance supply chain management safety compliance and customer relationship management Responsibilities Strategic Planning and Execution Develop and implement comprehensive...
-
Customer Relationship Executive
2 weeks ago
Edappal, KL, IN Multiwealth Capital Full timeJob Title Customer Relationship Executive CRE Location Edappal Malappuram Job Role We are hiring a motivated and customer-focused Customer Relationship Executive CRE to join our branch at Edappal The role involves assisting customers handling inquiries and supporting daily branch operations Key Responsibilities Welcome and assist customers visiting the...
-
Customer Relationship Executive
2 weeks ago
Nagercoil, TN, IN Hyfy neurons Full timeWE ARE HIRING - Customer Relationship Executive Male Location Marthandam Nagercoil Salary 10 000 to 12 000 per month Role We are looking for a friendly and energetic Customer Relationship Executive to welcome visitors assist families and ensure kids have a safe and fun experience at our entertainment center Responsibilities Greet and assist customers in a...
-
Customer Relationship Executive
3 weeks ago
Kotamangalam, KL, IN Jubeerich Consultancy Pvt Ltd Full timeWe are looking for a dedicated and professional Customer Relations Executive to join our team The ideal candidate will build and maintain strong relationships with clients ensuring exceptional service and satisfaction Key Responsibilities Skills Work experience as a Telecaller or in a customer-facing role Ability to communicate clearly ...
-
Customer Relationship Executive
1 week ago
Jagdalpur, CT, IN Rathi build mart Full timeResponsible for managing customer relationships after sales from delivery coordination to post-delivery service feedback collection and customer satisfaction follow-ups The CRM Executive will ensure a smooth experience for customers and maintain long-term relationships to build brand loyalty Key Responsibilities Coordinate with logistics team for timely and...
-
Customer Relationship Executive
3 weeks ago
Angamali, KL, IN Ohstayz Full timeJob Title Customer Relationship Executive Job Type Full-time Permanent Freshers Welcome Salary 15 000 - 25 000 per month Supplemental Pay Commission Pay Performance Bonus Yearly Bonus We are looking for a motivated Customer Relationship Executive to join our team In this role you will manage customer enquiries bookings and...