Customer Service Associate
2 weeks ago
Job Title: Customer Service Associate - L1 - International ProcessWork Mode: Work From OfficeLocation: GurugramAbout the RoleWe are hiring Customer Success Associate – L1 for an International Process. This role requires excellent communication, strong problem-solving abilities, and prior technical support (troubleshooting) experience.Key ResponsibilitiesAssist customers and resolve queries efficiently.Provide end-to-end issue resolution with professionalism.Document all customer interactions accurately.Ensure a high level of customer satisfaction.Required Skills & QualificationsGraduate degree (mandatory).Minimum 1 year of experience in an international domain.Tech support / troubleshooting experience is mandatory.Exceptional communication skills in English (C1 level) – no MTI, RTI, or grammatical/pronunciation errors.Interview ProcessHR RoundOperations RoundVersant RoundJob DetailsSalary: Up to ₹32,000 CTCShifts: Rotational (for both male & female employees)Cab Facility: ProvidedNote :-At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees during the hiring process.More information about this Customer Service Associate - L1 - International Process JobPlease go through the below FAQs to get all answers related to the given Customer Service Associate - L1 - International Process jobWhat are the job requirements to apply for this Customer Service Associate - L1 - International Process job position? Ans: A candidate must have a minimum of 1 to 3+ year experience as an Customer Service Associate - L1 - International Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: BE/B.Tech What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Service Associate - L1 - International Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Service Associate - L1 - International Process position? Ans: There are immediate 1 job openings for Customer Service Associate - L1 - International Process in our Organisation. BE/B.Tech
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