▷ High Salary: Front Office Senior Executive

21 hours ago

Udagamandalam TN IN Westdowns Heritage Resort Full time

We are looking for a Hotel Front Desk Senior Executive to serve as our guests first point of contact and manage all aspects of their accommodation Hotel Front Desk Executive responsibilities include registering guests managing reservations and providing information about rooms rates and amenities If you have a knack for customer service and work experience in the hotel industry we d like to meet you Ultimately you will help create a pleasant and memorable stay for our guests Roles Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information like contact details and exact dates of their stay Welcome guests upon their arrival and assign rooms Provide information about our hotel available rooms rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent Receptionist or similar role Experience with hotel reservations software IDS Understanding of how travel planning websites operate like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Experience Hotel Front desk 1 year Required Language English Required Tamil Preferred Hindi Preferred Shift availability Day Shift Preferred Night Shift Preferred Overnight Shift Preferred Work Location In person Location Ooty Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty Call the employer 8098103388 Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Food provided Ability to commute relocate Ooty Tamil Nadu Reliably commute or willing to relocate with an employer-provided relocation package Preferred Experience Hotel Front Desk 1 year Required IDS PMS 1 year Required Language English Required Tamil Preferred Hindi Preferred Location Ooty Tamil Nadu Preferred Work Location In person

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