Customer Engineer

Location Ahmedabad Gujarat India Job ID 78720We Elevate Quality of urban lifeOur elevators escalators and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day As part of the Schindler team you ll discover meaningful work that enhances quality of life for communities and contribute to making places more accessible inclusive and sustainable for all We combine innovation safety and high ethical standards ensuring respect both among colleagues and for the world around us By joining us you don t just become part of our success story you help shape the future and continue our rich legacy that started back in 1874 Schindler India is a 100 owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000 employees who are spread across the length and breadth of the country Besides business operations Schindler India has its own Corporate R D Centre Elevator and Escalator Factory and Shared Service Centre to support India operations which is in-fact one of the fastest growing market now globally Join us as aCustomer Engineer - Existing InstallationYour main responsibilitiesCustomer Engineer Senior Customer EngineerThe Customer Engineer creates operational added value through the performance of maintenance repairs and small modernizations on customer s equipment in an efficient effective and professional manner in order to provide outstanding customer service following the safety rules Key responsibilities include Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize the safety and reliability of the equipment Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours nights weekends and holidays Perform all service repairs and small modernizations according to the Schindler standards including safety policies Keep the customer informed regarding the condition of his equipment preventive and corrective repairs and discretionary repairs or modernizations Complete all required data inputs in a diligent and honest fashion these include time reporting parts usage call back reporting maintenance performance and repair and modernization work reports in Field Link What you bringFor the Customer Engineer position Schindler seeks people with ExpertiseDesired experience as Technician in E E industry for at least four years ITI and two years for Diploma holder Knowledge and SkillsDesired knowledge in electronics electricity mechanics and hydraulics Customer oriented behavior Communication SkillsEducationDiploma in Engineering Electrical or Electronics What s in it for you Join our purpose-driven organization Help shape an industry in which two billion people rely on our products and services every day Your development matters to us We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career Thrive in a diverse and supportive culture Through local and global initiatives we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued benefits We Elevatexe2x80xa6 Your CareerBecome part of our team help us enhance quality of life and drive innovation while raising the bar for safety and sustainability We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow Are you ready to embark on a new journey Join TeamSchindler Discover more on our At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all We endeavor that all qualified applicants will receive consideration for employment without regard to age race ethnic background color religious affiliation union affiliation gender gender identity sexual orientation marital status national origin nationality genetics and health or disability We Elevate