Tour Executive

3 weeks ago

Panchkula HR IN Travellers Delight Full time

A tour executive also known as a travel executive or tour operator organizes plans and books all aspects of a client s tour or travel arrangements This role is a mix of customer service sales and logistical coordination ensuring a seamless and enjoyable travel experience Key responsibilities Itinerary planning Creating customized tour packages for clients based on their budget interests and needs Booking services Handling reservations for flights accommodations transportation such as car rentals or train tickets and activities Customer service Serving as the primary point of contact for clients providing information addressing inquiries and resolving travel-related issues that may arise before or during a trip Vendor negotiation Collaborating with hotels airlines and other service providers to secure the best rates and services for clients Sales and promotion Promoting and selling travel packages and special offers to meet sales and revenue targets Documentation and records Maintaining accurate records of bookings payments and client communications Travel intelligence Staying current with travel trends destination details customs weather currency and regulations to provide informed recommendations Essential skills and qualifications Communication skills Excellent written and verbal communication is essential for interacting with clients vendors and partners Organizational skills Strong attention to detail and multitasking abilities are necessary to manage complex itineraries and bookings Problem-solving The ability to think on your feet and handle unexpected changes or emergencies is critical Customer service skills Empathy patience and a passion for travel are key to building client relationships and ensuring satisfaction Technical proficiency Familiarity with travel booking software e g Amadeus Sabre and Microsoft Office Suite is often required Sales and negotiation skills Persuasive skills are important for upselling packages and securing good deals with suppliers Educational background While experience is highly valued a bachelor s degree in travel tourism or hospitality is often preferred Career path and advancement A tour executive s career can advance in several directions within the travel and tourism industry Senior Tour Executive Overseeing larger or more complex tours and mentoring junior staff Tour Manager Managing entire tour operations including logistics budget and a team of guides Specialized Consultant Focusing on niche areas like luxury adventure or corporate travel Management roles Moving into positions like Director of Operations Director of Sales or Travel Agency Manager Job Types Full-time Permanent Fresher Pay 15 000 00 - 30 000 00 per month Education Bachelor s Preferred Language English Preferred Location Panchkula Haryana Preferred Work Location In person

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