Tour Executive

23 hours ago

Panchkula, India Travellers Delight Full time

A tour executive, also known as a travel executive or tour operator, organizes, plans, and books all aspects of a client's tour or travel arrangements. This role is a mix of customer service, sales, and logístical coordination, ensuring a seamless and enjoyable travel experience. Key responsibilities
- **Itinerary planning**: Creating customized tour packages for clients based on their budget, interests, and needs.
- **Booking services**: Handling reservations for flights, accommodations, transportation (such as car rentals or train tickets), and activities.
- **Customer service**: Serving as the primary point of contact for clients, providing information, addressing inquiries, and resolving travel-related issues that may arise before or during a trip.
- **Vendor negotiation**: Collaborating with hotels, airlines, and other service providers to secure the best rates and services for clients.
- **Sales and promotion**: Promoting and selling travel packages and special offers to meet sales and revenue targets.
- **Documentation and records**: Maintaining accurate records of bookings, payments, and client communications.
- **Travel intelligence**: Staying current with travel trends, destination details (customs, weather, currency), and regulations to provide informed recommendations.

Essential skills and qualifications
- **Communication skills**: Excellent written and verbal communication is essential for interacting with clients, vendors, and partners.
- **Organizational skills**: Strong attention to detail and multitasking abilities are necessary to manage complex itineraries and bookings.
- **Problem-solving**: The ability to think on your feet and handle unexpected changes or emergencies is critical.
- **Customer service skills**: Empathy, patience, and a passion for travel are key to building client relationships and ensuring satisfaction.
- **Technical proficiency**: Familiarity with travel booking software (e.g., Amadeus, Sabre) and Microsoft Office Suite is often required.
- **Sales and negotiation skills**: Persuasive skills are important for upselling packages and securing good deals with suppliers.
- **Educational background**: While experience is highly valued, a bachelor's degree in travel, tourism, or hospitality is often preferred.

Career path and advancement A tour executive's career can advance in several directions within the travel and tourism industry:

- **Senior Tour Executive**: Overseeing larger or more complex tours and mentoring junior staff.
- **Tour Manager**: Managing entire tour operations, including logistics, budget, and a team of guides.
- **Specialized Consultant**: Focusing on niche areas like luxury, adventure, or corporate travel.
- **Management roles**: Moving into positions like Director of Operations, Director of Sales, or Travel Agency Manager.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Location**:

- Panchkula, Haryana (preferred)

Work Location: In person

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