After Sales Service Executive

9 hours ago


Nashik, India Impact Hr Km Solutions Full time

Job Description Description We are seeking a motivated After Sales Service Executive to join our team. The ideal candidate will be responsible for providing exceptional support to our customers post-purchase, ensuring their satisfaction and loyalty. Responsibilities - Respond to customer inquiries and provide support related to after-sales services. - Manage and resolve customer complaints in a timely manner. - Coordinate with other departments to ensure customer satisfaction and service delivery. - Maintain accurate records of customer interactions and transactions. - Follow up with customers to ensure their issues are resolved and gather feedback. Skills and Qualifications - Bachelor's degree in Business Administration, Marketing, or a related field. - 1-2 years of experience in customer service or after-sales support. - Strong communication and interpersonal skills. - Ability to work effectively in a team and independently. - Proficient in Microsoft Office Suite and CRM software. - Strong problem-solving skills and attention to detail.


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