Service Executive

2 days ago

Nashik Maharashtra, India Lucy Electric Full time

Job Advert

Internal Job Title**:Service Executive - After Sales Service - 2 years fixed term contract**

Business**:Lucy Electric India Pvt Ltd**

Location**:Based in Nashik (Coordinator for East /West /South/North)**

Job Reference No**:3390**

**Job Purpose**

To ensure the customer satisfaction in all 4 regions of India by providing timely after sales service and support. Also, promote services as revenue generation model in all 4 regions.

**Job Context**

Based at Nashik and by coordinating all regions, would ensure complete customer satisfaction by ensuring the following.
- Providing commissioning and after sales service support to customer on site in all regions.
- Monitor and resolve the customer complaints at site in all regions.
- Tendering and quote for out of warranty refurbishments and spares
- Training to field staff
- Lucy Employees and customers
- Communication with the customer for corrective and preventive actions.
- To track and generate the Service and spares revenue.

**Job Dimensions**

This position will report to AGM- After Sales Service and will be based at Nashik.

**Key Accountabilities**

These will include:

- Managing the Service function in all 4 regions by coordinating and sending the spare and material on time to site location.
- Schedule and organize the manpower to ensure proper scheduling of repairing units, both under warranty and Non warranty.
- Monitor and daily reporting of the status of customer complaints.
- Communicate with the customer for complaint acknowledgement, support and resolution with CAPA

**Qualifications, Experience & Skills**

**Minimum Qualifications, Knowledge and Experience**
- Bachelor’s Degree Engineering (Electrical) /DME with minimum 3~5 years’ experience in After sales
- Commissioning, Services & Spares in similar industries.
- Customer management and Operations.
- Technical knowledge for electrical switchgear and distribution network.

**Behavioural Competencies**
- Focus on delivery.
- Time Management.
- Good communication skills

  • Events/client Servicing Executive

    19 hours ago

    Andheri, Mumbai, Maharashtra, India Talentbes Executive Search Full time

    Position: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....

  • Executive, Medical Services

    2 days ago

    Nashik, Maharashtra, India HealthCare Global Full time

    WHATSAPP, HR BOT : +91 93094 59794 | careers@manavatacancercentre.com Only Doctors: BAMS / BUMS / BHMS / BDS / BPT are eligible for this role.Company Description Health Care Global Enterprises Ltd, headquartered in Bangalore, is India's largest Cancer Care Provider.It operates a network of 21 cancer centers, 4 multispecialty centres, and 8 daycare centres...

  • Executive, Medical Services

    3 days ago

    Nashik, Maharashtra, India HealthCare Global Full time

    WHATSAPP, HR BOT : | Only Doctors: BAMS / BUMS / BHMS / BDS / BPT are eligible for this role. Company Description HealthCare Global Enterprises Ltd, headquartered in Bangalore, is India's largest Cancer Care Provider. It operates a network of 21 cancer centers, 4 multispecialty centres, and 8 daycare centres nationwide, focused on delivering...

  • Sales Executive

    4 days ago

    Panchavati, Nashik, Maharashtra, India CANO SOLUTIONS PRIVATE LIMITED Full time

    Sales Executive - IT Services (Web & App Development) **About Us** **Key Responsibilities** - Identify and generate new business opportunities (B2B/B2C) - Pitch website, app, and software development services to potential clients - Maintain client relationships and ensure customer satisfaction - Achieve monthly and quarterly sales targets - Maintain CRM...

  • Client Servicing

    6 days ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Client servicing : Home Appliance Job location: - Nashik, Maharashtra **Salary**: - 20,000- 25,000 per month Experience: - Minimum of 2 years of experience in client servicing within the tourism industry. Education: - Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related...

  • Sales & Service Executive

    5 days ago

    Nashik, Maharashtra, India Jogeshwari Placement Full time

    **Key Responsibilities**: - Provide product/service information and resolve any emerging problems. - Assist the sales team with order processing, quotations, and follow-ups. - Maintain customer records and documentation accurately in the system. - Coordinate with internal departments to ensure timely delivery and service. - Support in achieving monthly and...

  • Customer Service Executive

    6 days ago

    Nashik, Maharashtra, India RATANLAL C BAFNA JEWELLERS Full time

    Effective communication skills. - Conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - Helping customers choose the right product for their requirements and budget. - Informing customers of upcoming promotions or deals. - High school diploma or equivalent. **Job Types**: Full-time, Permanent Pay:...

  • Sales Executive

    6 days ago

    Nashik, India F1 Computer Service Full time

    Selling Jio Internet Services Selling Electronic Water Softeners **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Shift: - Day shift Supplemental pay types: - Performance bonus Travel requirement: - Up to 70% travel Ability to commute/relocate: - Nashik, Maharashtra: Reliably commute or planning...

  • After Sales and Service Executive

    6 days ago

    Andheri East, Mumbai, Maharashtra, India Gowork placement service Full time

    We need sales & service person for our global brands of equipments for metal cutting, beveling & welding machines, related accessories surface treatment chemicals. Education back ground ITI / Diploma in engineering. Electrical, electronics or mechanical, Experience minimum 2 to 3 years of sales & service. Skills in computer correspondence & MS office. Can...

  • Client Servicing Executive

    2 weeks ago

    Nashik, Mumbai, India Impact Hr Km Solutions Full time

    Job DescriptionThe Client Servicing Executive will be the primary point of contact for a portfolio of assigned clients, responsible for building strong relationships, understanding their needs, and ensuring their satisfaction with our [products/services]. You'll act as a liaison between clients and various internal teams (e.g., operations, sales, technical,...