Learning and Development Manager

2 weeks ago

Mumbai, India Skyleaf Consultants LLP Full time

Manager/Associate – Learning & Development (Behavioural & OD) Industry-Apparel & Fashion Location: Head Office – Lower Parel Reporting to: Head – Customer Experience Are you passionate about building people capabilities, driving behavioural excellence, and shaping a culture of growth? We're looking for an experienced L&D professional to design and deliver impactful learning programs for our retail stores and corporate teams. Key Responsibilities Design and deliver behavioural training for store managers, stylists & corporate teams Facilitate workshops, simulations, role-plays & digital learning Support OD initiatives—capability building, leadership development & succession planning Coach managers on behavioural & leadership skills Track training effectiveness using NPS, performance and engagement metrics Manage training calendars, dashboards & learning tools What We're Looking For 5+ years of experience in L&D / OD, preferably in retail or customer-centric environments Strong facilitation, communication & coaching skills Ability to design engaging and impactful learning content Analytical mindset with comfort in using performance and CX metrics Knowledge of LMS and digital learning tools Bachelor's/Master's in HR, Psychology, OD, or related fields

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