Learning and Development Manager

2 weeks ago

Mumbai, India Skyleaf Consultants LLP Full time

Manager/Associate – Learning & Development (Behavioural & OD)Industry-Apparel & Fashion📍 Location: Head Office – Lower Parel👤 Reporting to: Head – Customer ExperienceAre you passionate about building people capabilities, driving behavioural excellence, and shaping a culture of growth? We’re looking for an experienced L&D professional to design and deliver impactful learning programs for our retail stores and corporate teams.Key ResponsibilitiesDesign and deliver behavioural training for store managers, stylists & corporate teamsFacilitate workshops, simulations, role-plays & digital learningSupport OD initiatives—capability building, leadership development & succession planningCoach managers on behavioural & leadership skillsTrack training effectiveness using NPS, performance and engagement metricsManage training calendars, dashboards & learning toolsWhat We’re Looking For5+ years of experience in L&D / OD, preferably in retail or customer-centric environmentsStrong facilitation, communication & coaching skillsAbility to design engaging and impactful learning contentAnalytical mindset with comfort in using performance and CX metricsKnowledge of LMS and digital learning toolsBachelor’s/Master’s in HR, Psychology, OD, or related fields

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