It Support Specialist

2 days ago

Gurgaon Haryana, India Sago Full time

Sago is seeking an experienced IT Support Specialist to join our global IT Help Desk team This role is responsible for delivering technical assistance and support for computer systems hardware and software The IT Support Specialist will handle user inquiries troubleshoot issues and ensure timely and professional resolution of system and user concerns You will become part of a dynamic and fast-paced global team within a positive and high-performance culture This role requires an on-site presence at our Gurugram office therefore candidates must be based locally and able to commute daily As the global IT Help Desk operates 24 7 you will be expected to work in rotating shifts and participate in a remote on-call schedule during weekends Requirements Experience with Microsoft Intune is a huge plus Knowledge of and ability to use O365 Administration Exchange Teams SharePoint Azure AD etc Capable of utilizing Active directory Strong troubleshooting skills for software hardware and networking issues Ability to diagnose and repair hardware problems including computers printers and peripherals Proficiency with operating systems Windows and macOS Linux is a plus and productivity software like Microsoft Office Knowledge of basic networking e g IP addressing DNS and resolving connectivity issues Wi-Fi LAN Experience with remote desktop support tools TeamViewer Bomgar SplashTop Must be able to diagnose and solve hardware or software problems remotely and in-person Proficiency in troubleshooting email platforms e g Outlook Gmail and managing email servers Experience with helpdesk systems like Jira Service Desk ServiceNow or Zendesk Understanding of cybersecurity principles including MFA and antivirus solutions Basic scripting skills e g PowerShell Bash for automation Expertise in configuring and maintaining desktops laptops and printers Knowledge of mobile device management e g smartphones tablets Proficiency in setting up VPNs and troubleshooting Excellent communication and relationship-building abilities Adaptability and resilience in high-pressure environments A commitment to self-improvement and professional growth Proficiency in English with strong communication skills Education required Bachelor s degree or equivalent experience in Computer Science or Systems Engineering preferred Experience preferred At least 2 years of help desk support Benefits Free Gourmet Tea Coffee on the house Extensive Mediclaim Benefit Cab facility for up to 50 kms from office location in EST Night Hours

  • Customer Support Specialist

    3 weeks ago

    Gurgaon, Haryana, India Airbnb Full time

    The Community You Will Join As a member of the Airbnb Customer Support team you ll play a vital role as a Resolution Specialist within the volume tiers Resolution Specialists serve as our initial point of contact addressing community inquiries and concerns Our community relies on us for Accessible support that s easy to find Faster resolution preferably...

  • Specialist, Bid Support

    2 weeks ago

    Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Customer Support Specialist

    1 week ago

    Gurgaon, Haryana, India Piezel LLC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPiezel LLC is a trusted customer support solutions provider with over 15 years of experience delivering high-quality inbound and outbound call services. We specialize in helping businesses strengthen customer relationships, increase satisfaction, and drive growth through professional, personalized communication. Our experienced team...

  • IT Support Specialist

    1 week ago

    Gurgaon, Haryana, India MachineStation Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    IT Support SpecialistCompany: MachineStationLocation: Gurgaon / Delhi NCRExperience: 5+ yearsDepartment: IT & Digital TransformationWe are seeking a skilled Senior IT Support Specialist with strong expertise in cloud platforms (Azure AD, AWS, O365, VMware) and end-user support across Windows/Mac environments. The candidate will be responsible for ensuring...

  • Customer Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India Cloutflow Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe at Cloutflow are building Influencer Marketing 2.0. Driven by a singular purpose to power Influencer Marketing with data, our platform allows you to track and analyze key metrics, target the right audience, and optimize your influencer partnerships for maximum ROI.Role DescriptionThis is an on-site, full-time role for a Customer Support...

  • Customer Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India Hindrishi Ayurveda Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    IMMEDIATE JOINERS PreferredRole DescriptionThis is a full-time, on-site role for a Telesales Specialist in Gurugram. The Telesales Specialist will be responsible for engaging with potential customers over the phone to promote and Sell/ Confirm Orders for our Ayurvedic products. Daily tasks include understanding customer needs, providing product information,...

  • Support & Solutions Specialist

    2 weeks ago

    Gurgaon, Haryana, India Leader Document Processing Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Profile Summary:The Support & Solutions Specialist is a proactive and detail-oriented professional who thrives in a fast-paced, growth-oriented environment. This role requires strong critical thinking and analytical skills to effectively troubleshoot issues, evaluate processes, and implement thoughtful solutions. The Specialist will be responsible for...

  • Technical Support Specialist I

    3 weeks ago

    Gurgaon, Haryana, India Varite Full time

    Company Name VARITE India Private Limited About The Client An American technological research and consulting firm based in Stamford Connecticut that conducts research on technology and shares this research through private consulting executive programs and conferences Its clients include large corporations government agencies technology companies and...

  • Mainframe Support

    2 weeks ago

    Gurgaon, Haryana, India Kyndryl Full time

    Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Mainframe...

  • Ascend Support Specialist

    10 hours ago

    haryana, India Trek Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...