Customer Support Specialist

2 days ago


Gurgaon, India XO Bestie Full time

Customer Support Specialist   – On-Site in Gurugram (Work From Office Only)Location: Gurugram, India (Strictly On-Site)Employment Type: Full-TimeExperience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and beauty space. We empower users to discover curated brands and services while helping entrepreneurs scale with the right tools, visibility, and support.Role DescriptionAs our Customer Support Specialist, you’ll be the friendly, knowledgeable first point of contact for users-whether they’re sellers onboarding or buyers exploring listings. You’ll troubleshoot issues, guide users through processes, and help shape a support experience that’s fast, clear, and delightful.ResponsibilitiesRespond to customer inquiries via Web, email, chat, and social media with warmth and professionalismTroubleshoot technical issues related to listings, media uploads, and



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