Operation Executive

3 weeks ago

Gurugram Gurugram India MINDTEL GLOBAL Full time

Job Description Industry & Sector: A fast-paced marketing & advertising services environment full-service digital marketing and creative campaign delivery for B2B and B2C clients. We operate cross-functional teams to deliver multi-channel campaigns, analytics-driven optimisation, and client-facing program management. Primary title (standardized): Operations Executive Location & Workplace: On-site India (office-based role supporting agency operations and client delivery). Role & Responsibilities - Coordinate end-to-end campaign operations: manage timelines, asset handoffs, creative briefs, QA, and launch checklists to ensure on-time delivery. - Serve as the operational point-of-contact for client onboarding, briefing, status updates and day-to-day issue resolution. - Maintain CRM records and project boards; track leads, campaign status, SLAs and handoffs between sales, creative, media and analytics teams. - Monitor campaign performance using Google Analytics and internal dashboards; prepare clear weekly and monthly performance reports for account teams and clients. - Own billing and invoicing coordination with finance: prepare billing packs, follow up on approvals, and track payments and budget reconciliations. - Drive process improvements and standard operating proceduresoptimise workflows, update Asana boards, and coordinate with vendors and external partners. Skills & Qualifications Must-Have - Campaign management - Client onboarding - CRM (HubSpot) - Google Analytics - Microsoft Excel - Asana Preferred - Google Ads - Facebook Ads Manager - QuickBooks Additional Qualifications (brief): 2+ years experience in marketing operations, account coordination, or agency project management preferred. Strong attention to detail, deadline orientation, and ability to work on-site in a collaborative agency environment are essential. Benefits & Culture Highlights - Hands-on growth: exposure to cross-functional teams and client-facing campaign delivery. - Fast-paced agency culture with clear career pathways into senior operations or account management roles. - On-site collaboration, regular learning sessions and performance-linked incentives. This role is optimised for candidates who excel at process execution, stakeholder coordination, and data-informed campaign tracking. Keywords: marketing operations, campaign operations, client servicing, CRM, analytics, agency operations. Skills: operations,analytics,management,microsoft excel,google analytics,campaign management,asana

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