Delivery Champion/ Client Partner

2 days ago


Bengaluru, Karnataka, India Marlabs LLC Full time
Job Title: Delivery Champion/ Client Partner

Job Summary: As a Delivery Champion/ Client Partner at Marlabs, you will be responsible for managing and nurturing relationships with key clients, ensuring the delivery of exceptional software services, and driving business growth. You will act as the strategic liaison between the client and our internal teams, delivering value through collaboration, innovation, and excellence in service.

Key Responsibilities:

- Relationship Management:
- Serve as the primary point of contact for assigned clients, establishing trust and rapport.
- Understand clients' business objectives and challenges to provide tailored solutions.
- Business Development:
- Identify and pursue opportunities to expand services within existing accounts.
- Collaborate with the sales team to develop strategies for new client acquisition.
- Strategic Planning:
- Develop and implement account strategies that align with clients' goals and objectives.
- Proactively identify areas for improvement and innovation within clients' current projects.
- Project Oversight:
- Oversee the delivery of software projects, ensuring adherence to timelines, budgets, and quality standards.
- Coordinate with project managers and technical teams to facilitate successful implementation.
- Communication & Reporting:
- Provide regular updates to clients on project progress and performance metrics.
- Gather client feedback and address any concerns to enhance satisfaction.
- Cross-Functional Collaboration:
- Work closely with internal teams (Sales, Product Development, Marketing, etc.) to ensure a holistic approach to client service.
- Participate in internal meetings to relay client insights and advocate for client needs.
- Performance Analysis:
- Monitor the performance and success of client engagements, analyzing results and implementing improvements.
- Prepare comprehensive reports for clients and internal stakeholders.
- Market and Industry Knowledge:
- Stay informed about industry trends, competitor activities, and market conditions.
- Use insights to advise clients on best practices and potential opportunities.

Qualifications:

- Bachelor's degree in Business, Information Technology, or related field; MBA is a plus.
- Minimum of 15 years of experience in project delivery management, client/ account management, or a related role in the software services industry.
- Strong understanding of software development processes and technologies.
- Exceptional communication, negotiation, and interpersonal skills.
- Proven track record of building and maintaining client relationships.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong analytical skills and a results-driven mindset.

  • Bengaluru, Karnataka, India Marlabs LLC Full time

    Job Title: Delivery Champion/ Client Partner Job Summary: As a Delivery Champion/ Client Partner at Marlabs, you will be responsible for managing and nurturing relationships with key clients, ensuring the delivery of exceptional software services, and driving business growth. You will act as the strategic liaison between the client and our internal teams,...


  • Bengaluru, Karnataka, India Capgemini Full time US$ 12,00,000 - US$ 15,00,000 per year

    Role Description This person will manage delivery for a US Client Account for multiple geographies with multiple service lines involving Infrastructure support, Business Services, and IT Application Delivery.Manage Client Relationships, steering committees, and overall account growth. Sharp focus on GCC growth in India encompassing digital...

  • Client Partner

    4 days ago


    Bengaluru, Karnataka, India ANSR Full time

    About the Role:We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC.The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.Roles and responsibilities:• Act as liaison between clients and...

  • Client Partner

    5 days ago


    Bengaluru, Karnataka, India ANSR Full time

    About the Role:We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC.The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.Roles and responsibilities:• Act as liaison between clients and...

  • Client Partner

    6 hours ago


    Bengaluru, Karnataka, India ANSR Full time

    About the Role:We are looking for an experienced Client Partner to manage a wide range of programs.You will be responsible for the delivery and overall success of the GCC.The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.Roles and responsibilities:• Act as liaison between clients and...

  • Delivery Partner

    3 weeks ago


    Bengaluru, Karnataka, India Persistent Systems Full time

    About Position:As a Delivery Leader, you will be responsible for leading and managing the delivery team to ensure the successful delivery of high-quality solutions to clients. You will be the primary point of contact for clients and will work closely with them to understand their requirements, provide guidance, and ensure that projects are completed on time,...

  • Delivery Partner

    2 weeks ago


    Bengaluru, Karnataka, India Persistent Systems Full time

    About Position: As a Delivery Leader, you will be responsible for leading and managing the delivery team to ensure the successful delivery of high-quality solutions to clients. You will be the primary point of contact for clients and will work closely with them to understand their requirements, provide guidance, and ensure that projects are completed on...


  • Bengaluru, Karnataka, India Stealth Startup Full time

    Role Overview As a Senior Client Partner, you will lead a team of Client Partners while directly managing strategic customer relationships. You'll be responsible for driving value realization, retention, and growth across a portfolio of high-impact accounts. By mentoring your team and guiding strategic engagements, you'll ensure alignment between our...


  • Bengaluru, Karnataka, India Pearson Full time US$ 90,000 - US$ 1,20,000 per year

    Driving the successful delivery and of Skilling Solutions for Enterprise Customers  We are establishing a new Enterprise Delivery function with accountability to drive measurable enterprise value by delivering integrated customer solutions that accelerate time to value, enhance product adoption, and enable growth through coordinated cross-functional...

  • Senior Client Partner

    4 weeks ago


    Bengaluru, Karnataka, India GyanSys Inc. Full time

    We are seeking a dynamic and results-driven Client Partner to manage key client relationships, drive revenue growth, and deliver strategic IT solutions. The ideal candidate will have strong account management experience, a deep understanding of IT services (including AI, cloud, and cybersecurity), and the ability to align technical capabilities with...