Training Manager

4 weeks ago


Kolkata West Bengal, India Weekday AI Full time

This role is for one of the Weekday s clients Salary range Rs 1500000 - Rs 3000000 ie INR 15-30 LPA Min Experience 10 years Location Kolkata JobType full-time Job Purpose Responsible for driving new agent performance during the first month ensuring batch certification and managing the training calendar in alignment with business goals Requirements Key Responsibilities Prepare sales trainers to deliver high-impact training by onboarding them to sales processes scripts and product knowledge Monitor live training sessions to provide feedback and improve training quality and effectiveness Develop individualized coaching plans and conduct refresher programs for underperforming agents Design and structure training initiatives to support key financial and sales targets Conduct training exercises and knowledge sessions for both new joiners and existing sales teams Maintain and regularly update training knowledge articles monitor adoption and usage across teams Create training tools scripts and rebuttals based on feedback and training needs identified by the Quality team Support and lead a team of trainers driving capability development and ensuring alignment with overall training strategy Educational Qualifications Bachelor s degree in any discipline BA BCom BSc BBA BCA BE BTech or equivalent Experience 10-18 years of experience in training and development preferably within sales or banking domains Key Skills Sales Training Coaching Feedback Performance Improvement Quality Assurance Cross-sell Banking Sales Training Need Identification TNI Team Management Communication Facilitation



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