▷ Only 24h Left: CELONA Private 5G

2 weeks ago


Noida India HCLTech Full time

Job Description Dear Candidate, Kindly find below JD. Location - Noida, Chennai and Bangalore Responsibilities & Qualifications Responsibilities - Handling tickets / Incidents via Service Now platform - Lead technical incident calls as a SME - Troubleshooting and providing break fix support to technical issues - Perform root cause analysis of raised issues - Defining process improvements and ensuring that the processes are adhered to - Take shared ownership of resolving issues in a SLA driven environment - Mentoring / training team members as a SME - Testing and auditing as required from time to time - Improves and maintains customer and employee satisfaction - Work as part of a Follow the Sun support global support model TechnologyKnowledge - Extensive experience in Private 5G environment - Celona technology specialist - Cisco SDA - Router - Cisco (BGP, EIGRP, MPLS, WAN) - Switch Cisco - Load Balancer - F5 - SD-WAN experience a plus Qualifications - Min 8+ years of Network Engineer experience supporting global network infrastructures - Experience in working as part of a global support (follow the sun) model - Cisco CCIE and other industry standard networking certifications - Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services. - Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems - Extensive hands-on experience with: - Cisco Prime - Cisco Wireless LAN technologies - Cisco WLAN Controllers - Cisco SDA - Cisco ASR, ISR and Catalyst product families - Cisco Meraki Devices MS and MX Series. - F5 Load balancers - Cisco SD-WAN Soft Skills - Excellent verbal and written communication skills (English) - Have a strong presence and the ability to lead highly complex real time incident calls in front of the customer and other parties - Excellent customer handling skills - Ability to handle high pressure situations - Can drive HCL's value and its methodology Certifications - CCIE - CCIE Enterprise Wireless - CCIE Enterprise Infrastructure - CCIE Service Provider - F5-CSE/ F5-CTS - 300-415 ENSDWI certification - ITIL v4


  • CELONA Private 5G

    3 weeks ago


    Noida, India HCLTech Full time

    Dear Candidate, Kindly find below JD. Location - Noida, Chennai and Bangalore Responsibilities & Qualifications Responsibilities Handling tickets / Incidents via Service Now platform Lead technical incident calls as a SME Troubleshooting and providing break fix support to technical issues Perform root cause analysis of raised issues Defining process...

  • CELONA Private 5G

    1 week ago


    Noida, India HCLTech Full time

    Dear Candidate,Kindly find below JD.Location - Noida, Chennai and BangaloreResponsibilities & QualificationsResponsibilities- Handling tickets / Incidents via Service Now platform- Lead technical incident calls as a SME- Troubleshooting and providing break fix support to technical issues- Perform root cause analysis of raised issues- Defining process...

  • CELONA Private 5G

    3 weeks ago


    Noida, India HCLTech Full time

    Dear Candidate, Kindly find below JD. Location - Noida, Chennai and Bangalore Responsibilities & Qualifications Responsibilities Handling tickets / Incidents via Service Now platform Lead technical incident calls as a SME Troubleshooting and providing break fix support to technical issues Perform root cause analysis of raised issues Defining process...

  • CELONA Private 5G

    4 weeks ago


    Noida, India HCLTech Full time

    Dear Candidate,Kindly find below JD.Location - Noida, Chennai and BangaloreResponsibilities & Qualifications Responsibilities Handling tickets / Incidents via Service Now platformLead technical incident calls as a SMETroubleshooting and providing break fix support to technical issues Perform root cause analysis of raised issuesDefining process improvements...

  • CELONA Private 5G

    4 weeks ago


    Noida, India HCLTech Full time

    Dear Candidate,Kindly find below JD.Location - Noida, Chennai and BangaloreResponsibilities & Qualifications Responsibilities Handling tickets / Incidents via Service Now platformLead technical incident calls as a SMETroubleshooting and providing break fix support to technical issues Perform root cause analysis of raised issuesDefining process improvements...

  • CELONA Private 5G

    3 weeks ago


    Noida, India HCLTech Full time

    Dear Candidate, Kindly find below JD. Location - Noida, Chennai and Bangalore Responsibilities & Qualifications Responsibilities Handling tickets / Incidents via Service Now platform Lead technical incident calls as a SME Troubleshooting and providing break fix support to technical issues Perform root cause analysis of raised issues Defining process...


  • Ahmedabad, India Left of Centre Marketing Full time

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  • Pune, India Tata Communications Limited Full time

    Job Description Job Description Responsible for enhancement of existing or new development of network (or network tower) architecture and components as per the business requirements within the set timeline. We are seeking a highly skilled 5G Core Subject Matter Expert (SME) to lead the design, deployment, and optimization of next generation Private 5G...


  • Noida, India Ericsson Full time

    Job Description Join our Team About this opportunity: With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to...