Manager - Key accounts & Channel

3 weeks ago


Mumbai, Maharashtra, India Xylem Full time
Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world&aposs most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Account Management

- Develop and maintain long-term relationships with key accounts
- Understand client needs and propose tailored solutions.
- Serve as the primary point of contact for strategic accounts.
- Resolve client issues promptly to maintain trust and satisfaction.
- Monitor account performance and prepare regular reports for stakeholders.
- Identify upselling and cross-selling opportunities.

Channel Management

- Build and nurture relationships with channel partners (distributors)
- Develop and implement sales strategies to grow revenue through channels.
- Train and support partners on product offerings and sales techniques.
- Negotiate and manage contracts with channel partners.
- Analyze channel performance and optimize partner contributions.
- Coordinate with internal teams (sales, marketing, customer service) to support channel success.

Skills & Qualifications

- Proven experience in key account and/or channel management.
- Strong negotiation and relationship-building skills.
- Strategic thinking with a customer-centric mindset.
- Excellent communication and presentation abilities.
- Proficiency in CRM tools and data analysis.
- Engineering Graduate with experience 8 to 15 years, MBA is an added advantage.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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