Customer Care Executive
4 weeks ago
Location: Ahmedabad- Gulbai Tekra
Experience required: 0-4 years
Job Description :
- We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions.
- Attracts potential customers by answering question & suggesting information about services. Identify and assess customer's needs to achieve satisfaction & follow communication procedures, guidelines & policies.
- Handling call and email inquiries /queries raise by the prospects & clients.
- Accuracy, attention to detail and ability to explain complex information clearly and simply.
- He who applies must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.
Qualifications :
- Minimum qualification required is graduate/post graduate degree in any field except engineering.
- The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients.
- He/she should have a right attitude.
- We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal & Vocal communication skill in English.
- Candidate should have be loyal, honest.
- Candidate should have a long term vision & should be decision maker.
Interested candidates can apply on career@prudentcorporate.com
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